Service Co-ordinator

13 hours ago


Poole, United Kingdom Hendy Group Full time

We are looking for a Service Co-ordinator to join our busy team at our Multi Franchise dealership in Poole. Your main responsibilities will be to keep the busy site flowing, assisting customers and the Service Front of House by assisting in the transferring of jobcards, Keys and some vehicles between the workshop control and Reception.

**The Opportunity**:

- Coordinating the smooth running of information, vehicles and keys between Reception and Workshop.
- Ensuring any additional service or repair requirements identified by the advisors are passed on to the workshop team;
- Supporting the Service and Sales teams to achieve their objectives and working with colleagues across the dealership to investigate and resolve customer complaints;
- Maintaining a professional manner and have high standards of personal presentation at all times.

**About You**:

- Effective communication skills;
- Ability to prioritise;
- A good level of fitness to be on the move and on your feet most of the day - you will enjoy walking and being outdoors; and
- A full UK driving licence (essential).

**The Rewards**

As well as a competitive salary, we offer a structured career with the opportunity for training within our environment. Great opportunity to start developing within the Service department.

In addition, you can expect the following benefits:

- Bespoke induction and learning programme and comprehensive ongoing training throughout your career;
- Enhanced family leave benefit.
- Life Insurance;
- Opportunity to join the company pension scheme;
- 23 days holiday (plus bank holidays), increasing with length of service;
- Discounts on new vehicle, used vehicle, service and parts purchases;
- Various perks and discounts with high street and online retailers and services.

**The Company**:
Hendy Group is a family-run business with over 40 dealerships, which cover in excess of 75 franchise locations throughout the South Coast. At Hendy, we aim to deliver a premium experience as we have done for more than 160 years, all in an effort to achieve our vision of delivery 100% customer and colleague satisfaction; our forward-thinking, progressive outlook perfectly complements our values, with honesty, quality, care and customer service at the heart of the company, as they have been since 1859.



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