Admin Support

PREVIOUS APPLICANTS NEED NOT APPLY

Admin Support Band 2

Part Time 22.5hrs per week based at The Railings, Rugby

The working pattern will include a Monday and Friday 9-5

Coventry and Warwickshire Partnership NHS Trust is looking for an enthusiastic and self-motivated person to join our Administration Team based at The Railings and Hunter house, Woodside Park, Rugby.

Please note occasionally Trust interviews can take place through Microsoft Teams, this can be downloaded either through the App Store or Google Play for use on your phone/tablet.

For more information on this role please see the attached support information. This will give you a better overview of the job role and requirements.

The post holder will play an important role supporting the Mental Health Services within the Admin Hub across 2 sites at Woodside Park, covering Adult Mental Heath, RISE Children's Services and Neuro. You will require excellent customer services skills as you will be taking telephone calls and support the reception greeting clients and their families for outpatient clinics. You will also provide efficient and comprehensive administrative support to the Administration Hub including Medical Secretaries and Clinicians. Medics and managers and will work within an integrated and skill mixed admin team across the building to support clinical service delivery.

The benefits of working for us include generous annual leave, starting from 27 days (+ bank holidays) rising to 33 days (+ bank holidays). The NHS has a good pension scheme, and we have good health and wellbeing offers for staff. NHS staff receive payment towards their eye-sight checks. The Trust has an employee assistance programme to support with counselling, financial and legal support and we have good on-line learning and qualification development programmes as well as coaching support for all staff

The service received an overall rating of Good by the CQC and an Outstanding for care and compassion of which we are rightly proud. We have also been recognised both locally and nationally by receiving awards for the services we provide.

Coventry and Warwickshire Partnership Trust provides a full range of expanding physical, mental health and learning disability services to
children, young adults, adults and older adults over many sites across Coventry, Warwickshire and Solihull.

Services are provided to a population of over one million people living in Coventry and Warwickshire and also a wider geographical area in some
of our specialist services, we see on average around 5,000 patients every day.

For more information on this role please see the attached support information. This will give you a better overview of the job role and requirements.

We will require a well organised individual who is able to empathise with our service users and be able to deal with sensitive enquiries in a confidential manner. Knowledge and experience in customer care as well as previous reception duties would be an advantage.

Applicants will need to be computer literate in Word, Excel and electronic mail with excellent accuracy in data input. You must have the ability to multi task, manage and prioritise your own workload and be able to work on both your own initiative and as part of a team.

We are looking for individuals with a positive approach to change who are supportive of service improvements and able to build effective working relationships, be approachable and accessible with a flexible approach to work.

This is an excellent career development opportunity for a self-motivated and enthusiastic individual who wishes to pursue an administrative career in the NHS.