Tenant Liaison Officer

2 weeks ago

Coventry, United Kingdom Fawkes and Reece Full time

**Tenant Liaison Officer**
**Permanent**
**West Midlands**
**£23-25k Plus Package & S ite Mileage**

**The Client**
My Client is one of the UK's leading providers of planned and responsive maintenance services in the Social Housing sector, maintaining more than 500,000 properties Nationwide every year. Due to managing an increased number of properties, my Client is lookingto recruit an additional RLO for their project covering the West Midlands region.
**The Role**
You will be responsible for liaising with Tenants, Supervisors/Site Managers and the Client regarding access and programme of social housing works in domestic properties. These works include kitchen & bathroom upgrades.

**Responsibilities**:
Liaising closely with Tenants & Scheme Manager regarding access and programme of works
Assisting and liaising with Site Managers, Supervisors and the Client
Contacting neighbourhood housing associations and establishing working relations
Visiting tenants and advising them on progression and completion dates etc.
Attending/chairing tenant forum meetings/open days advising tenants of works being completed
Conducting surveys
Pre-entry visits to introduce the company & to advise tenants on works being completed
General admin - printing letters, updating files and trackers, arranging appointments etc.

**Qualifications & Experience**
- **Must have a minimum of 2 years experience of working as an RLO/TLO within the social sector**_
CSCS card desirable but not essential
Ability to manage own workload
Working to tight deadlines
Ability to work under pressure
Full UK Driving Licence

**Benefits**

£23-25k Plus Package & Site Mileage
**Permanent**
The opportunity of working with a leading Social Housing Contractor

**What to do next**:
If you are interested in this Tenant Liaison Officer position, please forward your CV to and we will discuss the role in more detail.

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