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Scheme Coordinator
2 weeks ago
**We’re looking for an organised, experienced Scheme Coordinator to join our team based in the beautiful South CoastThis is a permanent role, working 30 hours per week.**
Working within the Community Investment and Care team, you’ll primarily work at our sheltered housing scheme **'Spring Court'**in **Lee-On-The-Solent **where you’ll help residents with housing management and tenancy issues, liaising with other agencies and ensuring the safety and security of residents are a priority.
You’ll have daily contact with residents, contractors and colleagues to coordinate and deliver services. This will include inspecting properties, supporting residents, ensuring the scheme is safe and secure and assisting with lettings. You will give a greatservice that makes our sheltered housing schemes pleasant and safe places to live. We offer you a workplace where each day leaves you feeling inspired and fulfilled.
You'll be expected to cover at other schemes as and when required within your geographical patch, so you'll need to be able to travel independently.
The 30 hours are to be worked Monday - Friday, 6 hours per day, between the hours of 9am-5pm.
You will need to be an excellent communicator, organiser and team player with good administration skills; ideally you should have experience of coordinating and providing customer focused services within a housing or related community setting. It is an essentialthat you have a solid understanding of the diverse needs of the elderly.
Working at some of our schemes can be particularly challenging and have significant involvement from external agencies, including local councillors. However, this is an extremely rewarding role and no 2 days will be the same. If you have great tenacity, emotionalresilience, mental robustness, and top-drawer communication skills then you’ll excel in this role
**You'll also need**:
- Proven background in similar role
- Demonstrable experience of delivering excellent customer service
- Strong team player ethic
- Proactive with the ability to make quick decisions to meet the demands of the schemes
- Be flexible to meet customer needs including very occasional evening working
**What we offer**:
- A competitive salary of £21,000 (full-time equivalent)/**£18,000 per year** (for 30 hours p/w)
- Generous holiday entitlement
- A great pension scheme
- The ability to buy extra leave and discount cards
- Colleague referral scheme
- Cash claim-back on medical treatments
- Full training provided at no additional cost
