Customer Service Agent
1 day ago
**Customer Service Agent**
Hanson is committed to being a fair, respectful, and inclusive company, a place where you can be your best you.
Whatever hat you wear, we celebrate individuality and recognize how a diverse workforce of different characters, backgrounds and skills helps our business to be stronger and more successful for everyone.
We encourage a culture that values openness and transparency and recognizes individual achievement.
We are working to inspire more people to consider careers within the construction industry.
Hanson UK are committed to fulfilling our role in meeting the UK government's ambitions and our parent company, Heidelberg Cement Group, has signed the Business Ambition for 1.5ºC Commitment and joined the UN's Race to Zero campaign.
Our route to decarbonization has been ongoing for many years and we have made significant headway.
We have a roadmap in place, which includes several important areas that will help us achieve net zero
Purpose of / Responsibilities of the role**To answer customer calls promptly and in a professional manner. Ensuring you take ownership and secure the order and the customer feels valued and happy with the service offering.*
Skills / Experience**High level of accuracy, self motivated, able to multi task and offer a excellent level of customer service. 1 year of customer service experience,*
Excellent Remuneration and Benefits
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**27 days holiday**
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Leading pension scheme offering with generous contributions from Hanson.
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**24/7 access to an online employee discount platform. Save money on everything from groceries, electronics, fashion, holidays, and much more.**
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- Ongoing training and development and opportunities to help further your career.
- A comprehensive structured induction program.
- Experience within a well-respected global market leader.
- Benefits supporting you and your family, such as Cycle to work, voluntary Life assurance.
- Access to discounted private medical benefits
- Paid day off to Volunteer every year
- Holiday Purchase Scheme
- Access to our Employee Assistance helpline for free and confidential advice
Additional Details**Location: Syston**Full Time**Working Hours**: 40.00 Hours**Contract Type**: Permanent**Shift Description**: Monday to Friday including rota'd Saturdays**Hanson UK is also committed to working with and providing reasonable accommodations to individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the interview process.**For quick access to screen reading technology compatible with this site** **click here to download a free compatible screen reader**.**
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**Job Types**: Full-time, Permanent
**Salary**: £21,500.00 per year
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