Workshop Controller
6 days ago
**Workshop Controller**
**Pembrook Resourcing are currently seeking a workshop controller to join their client’s aftersales department, as a Workshop Controller you will play a key role, ensuring the workshop runs smoothly and efficiently.**
You will calculate and manage the use of workshop resources effectively, monitoring staff and workshop performance to maintain standards. As a Workshop Controller you will allocate work to the Technicians based on the mix of skills available and resolve customer queries according to dealership and manufacturers guidelines.
We are looking for a strong communicator to take a customer focused approach to their work and also have the skills to influence others to succeed.
**Essential Requirements -**
- You will possess excellent technical knowledge gained in the retail motor industry, as well as previous management experience in a similar role. My client would also consider a technician looking to progress
- Strong organisational and prioritisation skills
- Able to take initiative and ownership of issues with a proactive can-do attitude
- Able to multi-task and switch between task
- A team player who offers help and support to others
- Willingness to learn and keep up-to-date with product and technical information
- Thrives in a high pressured environment
- Full valid UK driving licence
- Eligibility to work in the UK
- Establish and achieve personal objectives as agreed with Group Aftersales Manager.
- Ensure that the customer reception and displays meet the manufacturer’s quality objectives and staff are developed to achieve maximum customer and own satisfaction**IT IS VERY IMPORTANT TO INCLUDE CORRECT CONTACT DETAILS, SO WE CAN CONTACT YOU REGARDING THE APPLICATION MADE We wish you the best of luck**
**Salary**: £30,000.00-£38,000.00 per year
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Poole: reliably commute or plan to relocate before starting work (required)
Work Location: One location
Reference ID: WC Poole
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