Claims Team Leader
3 days ago
As our Claims Team Leader, you will be leading and inspiring a team of 8-10 colleagues in our Bodily Injury Unit.
You will be setting and managing colleagues annual and monthly objectives, ensuring each colleague receives a monthly 121 to discuss performance and development. You will also ensure that each colleague receives the right level of support and training to encourage them to be the very best versions of themselves.
This role is based in our Bexhill-on-Sea office, with a hybrid approach to the office and homeworking.
What does day to day look like?Setting and managing annual/monthly objectives- Holding monthly 121’s to discuss performance and development and providing monthly coaching/development plans- Managing any HR related issues in line with our best practice- Ensuring all PDR’s are conducted within the time frames expected- Delivering effective monthly meetings- Ensuring payments are authorised in line with departmental time frames- Conducting regular audits on colleagues- Managing any departmental/team complaint handling- Ensuring each colleague receives the right level of support and training
What are we looking for?- Background and experience in leading a team- Proven record of driving results and meeting/exceeding targets- Committed to the development of colleagues and yourself- Customer focused- Excellent commercial awareness and decision making
Benefits for you
Please find some of the great benefits we offer here at Hastings Direct;
Negotiable salary dependent on skills & experience
Annual bonus scheme
25 days holiday (+bank holidays on top and holiday buy/sell)
Pension match up to 10%
Excellent Wellbeing programme
Flexible benefits (including holiday buy/sell, healthcare and dentistry etc.)
Discounted Hastings Direct products
High street discounts
Plus a lot more that we’d love to bring to life with you
Job posting end date:
-
Team Leader
22 hours ago
Bexhill, United Kingdom Hastings Direct Full timeAre you an experienced Team Leader with operational experience and a passion for developing and supporting colleagues? It’s a really exciting time to join us as we continue our Claims transformation journey! We have a couple of opportunities to join us as a Team Leader in our dynamic Claims department. You’ll be expected to drive change within your team...
-
Complex Claims Team Leader
2 weeks ago
Bexhill, United Kingdom Hastings Direct Full timeAs a Complex Claims Team Leader, you will be managing a team of direct reports who handle Complex cases (where damages are likely to exceed £25k) or cases that are outside of the jurisdiction of England and Wales. You will act as a referral point for the team and provide coaching, mentoring and training across the claims function. In other words, we want...
-
Case Handling Customer Claims Team Leader
20 hours ago
Bexhill, United Kingdom Hastings Direct Full timeAre you an experienced Claims Team Leader with a passion for developing and supporting colleagues? It’s a really exciting time to join us as we continue our Claims journey! We have a number of brand new opportunities to join us as a leader in our growing and dynamic claims department. You’ll be expected to drive change within your team and make use of a...
-
Technical Claims Team Leader
1 week ago
Bexhill, United Kingdom Hastings Direct Full timeTechnical Claims Team Leader -Recovery Location: Bexhill (Hybrid - one day a week in the office) Welcome to Hastings Direct - Pam Angel - HR Director We’re a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. We’ve made huge investments in our data and tech capabilities over the past few years, along with...
-
Technical Claims Team Leader
22 hours ago
Bexhill, United Kingdom Hastings Direct Full timeWelcome to Hastings Direct - From our Group HR Director Pam Angel We’re a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. We’ve made huge investments in our data and tech capabilities over the past few years, along with nurturing our 4Cs culture. We’re proud of the journey we’re on as a company and...
-
Operations Team Leader
1 week ago
Bexhill, United Kingdom Hastings Direct Full timeAre you an experienced Claims Team Leader with a passion for developing and supporting colleagues? It’s a really exciting time to join us as we continue our Claims journey! We have a number of brand new opportunities to join us as a leader in our growing and dynamic claims department. You’ll be expected to drive change within your team and make use of a...
-
Team Leader
3 days ago
Bexhill, United Kingdom Hastings Direct Full timeWelcome to Hastings Direct - From our Group HR Director Pam Angel We’re a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. We’ve made huge investments in our data and tech capabilities over the past few years, along with nurturing our 4Cs culture. We’re proud of the journey we’re on as a company and...
-
Home Claims Handler
23 hours ago
Bexhill, United Kingdom Hastings Direct Full timeHome Claims Handler Hours: 37.5 Hours per week, on a rotational basis including 2 in 4 weekends Salary: £27,750 Location: Bexhill Contract: Hybrid (1 Day in the office per week) Start Date: 16th of June Welcome to Hastings Direct - From our Group HR Director Pam Angel We’re a digital insurance provider with ambitious plans to become The Best and...
-
Head of Claims Analytics
21 hours ago
Bexhill, United Kingdom Hastings Direct Full timeHead of Claims Analytics It’s an exciting time for us and as we continue to transform our business to meet our pricing, data and analytics strategic ambitions, we’re looking for a bright and commercially minded individual to lead our claims analytical team. Reporting to the MD of Insurer Services (our claims and fraud function) the role is fundamental...
-
Claims Communications Executive
3 days ago
Bexhill, United Kingdom Hastings Direct Full timeClaims Communications Executive Bexhill or Leicester - hybrid one day per week on site Welcome to Hastings Direct - From our Group HR Director, Pam Angel We’re a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. We’ve made huge investments in our data and tech capabilities over the past few years, along...