Booking and Scheduling Clerk

2 weeks ago

Manchester, United Kingdom Manchester University NHS Foundation Trust Full time

We are looking to recruit a highly motivated and enthusiastic individual to provide comprehensive administrative support for a variety of services within the Booking and Scheduling team.

You must have excellent administration skills, interpersonal and communication skills with customer service experience and be computer literate with a working knowledge of MS Office.

You will have attention to detail and the ability to prioritise incoming work so as to meet deadlines. With a strong emphasis on customer service, you will have good interpersonal skills and the ability to liaise with people at all levels.

You will also play an essential role within the team, helping to maintain standards and improve the service for the benefit of patients and the clinical teams. You will be willing to adapt to change and learn new skills, having a good knowledge of NHS office procedures, together with organisational and communications skills, delivering high quality administrative services and customer care.

Responsible for providing efficient and high quality administrative support.

Adding patients to a waiting list ensuring patients are on the correct pathways, validating this and amending as necessary.

Ensuring patients have all the relevant pre-admission tests, checks, xrays.

Recording patient cancellations and DNAs ( Did not Attends)

liaising with consultants with regards to case-mix, additions to lists and list changes.

Responsible for ensuring theatre lists are constructed to maximise levels of utilisation.

MFT is England’s largest NHS Trust with a turnover of £2.4bn and is on a different scale than most other NHS Trusts. We’re creating the most exceptional integrated health and social care system for the 1 million patients who rely on our services every year.

Bringing together 10 hospitals and community services from across Manchester, Trafford and beyond, we champion collaborative working and transformation, encouraging our 28,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you’ll benefit from a scale of opportunity that is nothing short of extraordinary.

We’re proud to be one of the major academic research centres and education providers in England and Research and Innovation is the heart of all we do, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. We’re also excited to be embarking on our new Green Plan which will set out how MFT continues to play its part in making healthcare more sustainable and tackling climate change.

At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open and transparent, protecting your health and wellbeing and shaping the future of our organisation together.

Join us and you’ll work with some of the best people in the NHS, thriving in a Trust united in its values, purpose and commitment to our patients and a drive for continual innovation and improvement.

COVID-19 vaccination remains the best way to protect yourself, your family, your colleagues and of course patients from the virus when working in our healthcare settings. Whilst COVID-19 vaccination is not currently a condition of employment, we do encourage our staff to get vaccinated. If you are unvaccinated, there is helpful advice and information available by searching on the ‘NHS England’ website where you can also find out more about how to access the vaccination.

Diversity Matters

We’re looking forward to hearing from you

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