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Customer Services

2 weeks ago

Birkenhead, United Kingdom Neogen Europe Full time

**Customer Serves & Logistics Coordinator**

Come & Be Part of a Mission that Matters

This is an excellent opportunity to be part of a growing organisation at a pivotal point in our history. Google us for news on how we are expanding

From farm to fork, we offer solutions to enhance the quality, quantity and safety of the global food supply. Our food safety diagnostics are used within farming operations to the production facilities of most of the world’s best-known food companies. Neogen’s solutions are critical to the health and well-being of our customers’ operations - and in turn their consumers. What we do matters

We are currently looking to recruit a Logistics & Customer Services Coordinator to join our award-winning business in Birkenhead.

This is an office-based role where you will use your skills and experience to process sales orders, arrange transport, complete shipping and export documentation. Initially for UK and European customers, the role will then develop with you supporting new customers in Africa, Middle East, and Asia, working closely with internal and external suppliers.

**This role would suit at career entry level or someone looking to make a career change with good communication skills and a good eye for detail. **The work itself is vital and brings with it the opportunity to succeed and to progress with a great organisation which leads the market in its field.

**Key Responsibilities include**:

- Processing of UK, European & Export Orders, and support of those customers throughout the sales process.
- Preparation of documentation, bill of lading and commercial invoices
- Keep customers up to date on their orders or delays
- Liaison with Operations & Despatch Teams
- To arrange collection and shipment of orders
- The processing of proforma invoices and Letters of credit transactions

**Skills & Experience required includes**:

- Strong IT, communication, and teamwork skills
- Experience of Sage 200 or another CRM system is beneficial
- Working knowledge of Microsoft Excel

This is an excellent opportunity to be part of a growing organisation. Company benefits include: service linked holidays, contributory pension scheme, complementary life insurance, share purchase scheme, subsidised private medical cover, Cycle2Work scheme, employee assistance programme and competitive salary.

If this role has caught your attention and you feel it might be good fit for you then please don't hesitate to apply.

Neogen’s culture combines stability with a deep belief in providing professional and personal growth. Our Pillars of Trust - the principles which guide our everyday decision—making, include Openness,

**Honesty, Credibility, Respect, and Service**. It’s the belief in these characteristics that provide a consistent, happy and healthy work environment for our employees.

**Job Types**: Full-time, Fixed term contract

Schedule:

- Monday to Friday