Sales Support Co-ordinator

2 weeks ago

Uttoxeter, United Kingdom Tuffa UK Ltd Full time

Would you like to join a friendly, family-owned manufacturing business in Uttoxeter? Are you well organised? Would you enjoy using your existing skills and learning new skills?

Do you want to continue to develop a great sales and customer service career with a rapidly growing, local family business?

Are you disciplined, can you follow instructions, and do you enjoy talking to people?

If this sounds like you, then we could have your ideal role We're working with a Uttoxeter manufacturing company leading the way in innovative manufacturing for agricultural, petrochemical, and bio-fuel storage industries - they already have some of the most innovative products in the sector. There's plenty more to come

You will support the sales team by working closely with the sales manager and a small, friendly group of professionals. You will serve as a point of contact for customers with product queries, generate quotations, process sales orders, and follow administrative processes.

Initially, support the sales team whilst learning about their products and customers, and you will quickly become a valuable customer-facing team member.

The company is enjoying a rapid growth curve and is developing its teams at pace, so there's no better time to join the group.

We want to meet you if you have exceptional organisational skills and draw energy from being part of a friendly, busy team.

**Required skills and experience**
- The ability to confidently talk to a customer and talk about our products and services.
- Be well organised, disciplined and able to follow up with customers. You will be computer literate and able to generate and follow up quotations and build relationships with customers.
- Empathetic with solid customer service skills.
- Ability to manage your own time efficiently
- Excellent verbal communication skills.
- The ability to use your initiative.
- Excellent multitasker
- Work well with others.
- Work well in a friendly, busy family business and sometimes work well under pressure.
- Proficient in using Microsoft Office.
- You are a team player and a confident communicator.
- Enthusiastic and driven with a passion for succeeding.

**Key Responsibilities of a sales support Co-ordinator**
- Provide support for the sales team
- Check data accuracy in orders and quotations
- Contact customers to gather missing information and answer queries
- Liaise with the planning department to ensure timely deliveries
- Maintain and update sales and customer records through HubSpot (will provide training).
- Update customers on possible delivery delays
- Relay important feedback from customers
- Work towards sales revenue targets
- Stay up-to-date with new products and features whilst learning competitor markets
- Ensure the highest level of customer support.
- Responsible for account management and customer relationships.

Are you what they are looking for? They are looking for a self-starter with a friendly and confident personality who is equally happy to work independently or with multiple teams. Someone resilient with excellent social and communication skills.

**Job Types**: Full-time, Permanent

**Salary**: £23,000.00-£28,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Cycle to work scheme
- On-site parking
- Referral programme

Schedule:

- 8 hour shift
- Monday to Friday

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