Customer Service Agent

2 weeks ago


StainesuponThames, United Kingdom Concept Human Solutions Full time

UNDERSTANDING, SERVICE, TRUST 3 Words that Guarantee Results in Recruitment CUSTOMER SERVICE /HELPDESK REPRESENTATIVE Egham Salary up to £26,000 One of Europe's foremost providers of integrated audio visual solutions with over 30 years unrivalled expertise in this fast paced industry professional with a successful track record of identifying opportunities in this fast paced industry. Due to the continuedsuccess and growth of the business are seeking to recruit a Self motivated Customer Services Representative, ambitious industry professional with a successful track record working with pre sales for video conferencing video streaming and digital signage. Workingshifts Monday - Friday covering 7am -7pm "1st Class Customer Service " The Role: - Single point of contact to meet communication needs of key International customers. - Management and ownership of cases throughout their lifecycle and through to completion. - Working shifts Monday to Friday No weekend Work. - Case diagnosis and first line qualification of issues before call out. - Ensure cases are restored for service within SLA. - Central point of contact between International customers and Our suppliers. - Booking of engineering resource / Logistics / Travel / Critical Spares etc. - Engagement with Our other departments. - Raising of accurate escalations in a timely manner. - Booking of preventative maintenance visits. - Weekly Touch-point meeting, reports and chairing of conference calls. - Responsible for keeping case reporting and billing systems up to date. - Raising supplier purchase orders. - Invoicing management. - Excellent customer relations and interpersonal skills. **Benefits**: - 3% pension contribution (After 6 months probationary Period) - 23 days holiday in first year - Death in service (3x Annual Salary) - Private medical insurance (After 6 months probationary period) - Working for a company who has the infrastructure and resource to deliver the solutions they sell, Cutting edge video conferencing solutions - Join a company who will value you and your opinions *Working hours: Rotational shift patterns Monday - Friday covering 7am - 7pm 9 hour day



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