Head of Operations
2 days ago
We’re an online retailer in the automotive space operating multiple brands and selling direct to the end user.
We have big ambitions, aiming to be the leader in our field, and are looking for an experienced Head of Operations to help us smash our goals.
As Head of Operations, you’ll be leading our fulfilment and on-demand production teams.
Key responsibilities shall include:
- Leading our Operations team, creating a customer centric working culture that continually strives for improvement
- Working with the leadership team to develop the business strategy, using your in-depth operational knowledge to advise on how we can achieve our goals
- Overseeing the fulfilment operation (including receipt of goods, kitting, pick and pack) as well as the on-demand production team who produce tailored fit car mats
- Planning and implementing scalable process and system improvements to improve efficiency and quality
- Improving communication channels
- Managing the operational P+L, achieving maximum productivity and making sure costs are kept in check
- Making key decisions on investment in resource and equipment
- Collaborating with key stake holders in the business, such as suppliers, clients and couriers, to fully understand operational requirements
- Feeding back and presenting to the business on performance and future initiatives
We're looking for someone who is:
- Highly experienced in the operational requirements of an e-commerce business
- An expert in e-commerce order fulfilment and ideally previous experience with on-demand production
- Ideally experience working with international fulfilment centres
- A solid commercial understanding, with the ability to look beyond the numbers to the value created
- A strong leader with infectious enthusiasm who inspires and motivates
- An innovator who looks at things differently, enjoys solving problems and doesn’t mind getting stuck in
- An efficient operator with a strong grasp of technology
- An excellent project manager with a keen eye for detail and
What's on offer:
This role is about leading from the front and helping a growing business hit ambitious targets. Whilst we can't promise it will always be plain sailing, it'll be exciting and offers the chance to showcase all of your skills whilst you help shape the business and watch it grow.
- Salary - £60,000-65,000
- Holidays - 28 days + your birthday off, increasing with long service
- A friendly and relaxed atmosphere
- Monday to Friday 8-4 or similar
**Salary**: £60,000.00-£65,000.00 per year
Schedule:
- 8 hour shift
- Monday to Friday
**Experience**:
- Operations management: 5 years (preferred)
- E-commerce: 5 years (preferred)
Work Location: In person
-
Head of Operations
2 weeks ago
Crewe, United Kingdom Knetic Full timeWe’re an online retailer in the automotive space operating multiple brands and selling direct to the end user. We have big ambitions, aiming to be the leader in our field, and are looking for an experienced Head of Operations to help us smash our goals. As Head of Operations, you’ll be leading our fulfilment and on-demand production teams. Key...
-
Head of HR Operations
6 days ago
Crewe, United Kingdom Macmillan Davies Full timeMacmillan Davies are looking to attract an ambitious Head of HR Operations to optimise the people experience for the UK operation of a global tech and telecoms business. Reporting to the UK HR Director, we're hoping to attract a commercially minded HR Business Partner or HR Operations Manager to be based out of the European Head Office in Crewe. This is a...
-
CRM Executive
2 days ago
Crewe, United Kingdom Head Office Full time**The opportunity**: We are currently recruiting for a CRM Executive to join our central head office marketing team where we support our full dealership network and our head office functions. This role will focus on the output of direct customer communications; reviewing performance and continually looking for opportunities to improve. Our marketing...
-
Head of Operations
4 days ago
Crewe, United Kingdom Unipart Rail Full time**Main Purpose** We are looking for a new Head of Operations to join our Crewe site. Reporting into the Manufacturing Director you will be responsible for 4 direct reports and circa 100 employees (direct operational employees and support staff). You will also act as the site lead for Health and Safety for the Crewe site. **Main Responsibilities**: You will...
-
Zero Hours Fleet Driver
1 week ago
Crewe, United Kingdom Head Office Full time**The opportunity**: We are currently recruiting for a Driver to join our team at our Group Fleet Department in Crewe. Reporting into the Fleet Director, your main responsibilities will be to move vehicles around our compounds and fueling vehicles. This is an active role with lots of walking. **More about the role**: - Liaising with the Fleet Co...
-
Fca Auditor
1 week ago
Crewe, United Kingdom Head Office Full time**The Opportunity**: We are currently recruiting for a Group Compliance Auditor to cover on a 6 Month fixed term basis. Field based, you will visit our dealerships and complete internal checks on finance related documents, providing feedback to our Compliance and Finance Manager. To assist the Group Compliance Manager and Group Finance Manager in the...
-
Procurement Officer
6 days ago
Crewe, United Kingdom Head Office Full time**The opportunity**: We have a vacancy to join us as a Procurement Officer. Our Procurement Officer is responsible for overseeing Swansway’s sourcing capabilities and supply chain. They will be responsible for finding and evaluating suppliers, products and services, negotiating contracts and acquiring the most cost-efficient deals without compromising on...
-
Er Advisor
1 week ago
Crewe, United Kingdom Head Office Full time**The Opportunity**: As an Employee Relations Advisor for Swansway you will play a significant role in contributing to the success of the HR function. The ER Advisor will be required to provide a wide range of support to our dealerships often working in the field. The HR Advisor will act as the first point of contact for managers regarding all HR issues,...
-
Fca Auditor
1 week ago
Crewe, United Kingdom Head Office Full time**The Opportunity**: We are currently recruiting for a Group Compliance Auditor to cover our full dealership network. Field based you will visit our dealerships and complete internal checks on finance related documents, providing feedback to our Compliance and Finance Manager. To assist the Group Compliance Manager and Group Finance Manager in the...
-
HR Advisor
7 hours ago
Crewe, United Kingdom Head Office Full time**The Opportunity**: As a HR Advisor for Swansway you will play a significant role in contributing to the success of the HR function. The HR Advisor will be required to provide a wide range of support to our dealerships often working in the field. The HR Advisor will act as the first point of contact for managers regarding all HR issues, manage complex...