Income & Admin Officer

3 days ago

Liverpool, United Kingdom Riverside Full time

Riverside have a new opportunity available for an Income and Admin Officer.

You will earn £21,880.02 per annum. Your working pattern will be 37.5 hours per week spread across 5 days.
**What will you do?**

You will be responsible for delivering and managing a day to day housing administration service across supported and sheltered schemes and for providing client focused income and administration management service within a defined geographical area.
**Day to day**

Your usual responsibilities as an Income and Admin Officer will include:
Taking responsibility for arrears management, rent collection and other income sources across a number of schemes
Day-to-day management and liaison of the relationship and contract with partner managing agents.
Maintaining all financial administration systems, including rent accounts, invoices, petty cash and banking.
Clearly communicating client responsibilities and client compliance in a supported or sheltered housing context
Assisting clients with benefit and other financial issues.
For a deeper understanding of your responsibilities, take a look at the job description linked below.
**Does this describe you?**

You are experienced in working with vulnerable client groups as well as housing management duties. You are customer focused and have excellent written and verbal communication skills. You have basic proficiency in Microsoft Office and are willing to learn company specific IT systems as required.

Click on the job description linked below to see a full list of our essential requirements.
**What’s in it for you?**

In return for your hard work and dedication, we offer you:

- Access to ongoing personal career development
- Opt-in to our auto-enrolment pension scheme
- Eye tests, glasses and lenses
- Riverside Rewards scheme and app, providing valuable access to discounted benefits including high street and online savings
- Payroll Giving Scheme
**Who are Riverside?**

We are one of the UK’s leading social housing and regeneration organisations. We are a group of not-for-profit and commercial companies with a charitable housing association at our core. Operating across 150+ local authorities in England and Scotland and housing 90,000+ people, we are fully committed to improving the lives of thousands of individuals and families. We seek to transform lives and revitalise neighbourhoods.

**Is Riverside for you?**

We want you to feel empowered and that your voice is truly heard. Being a company focused on people, we treat our customers with this same respect.

We trust you to protect our customers, our people and our business and we see outstanding worth in those with the courage to take responsibility, innovate and find solutions.

Your focus on performance and ambition is rewarded with development opportunities. With Riverside, you can achieve.

If you’re thinking of joining us as an Income and Admin Officer, we’d love to hear from you. We encourage applicants from all sections of the community so that we can truly reflect the neighbourhoods in which we work.

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