Finance Operations Team Leader

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Heard of us?
We’re one of the UK’s fastest growing independent finance companies; backing people to fulfil life’s hopes and dreams.
Now is your chance
In Finance Operations, our team will deal with a number of different aspects Oversight responsibilities for the wider team will involve regular coaching and training whilst the person will also be responsible for the personal development and performance management of a number of team members
The role of Finance Operations Team Lead is really important to us. Reporting to the Finance Operations Manager the person will be responsible for ensuring the smooth running of the Finance Operations team.
When the time is right, we would love to welcome you to our Head Office, in the heart of Cardiff City Centre. In the meantime, you will be based remotely. You’ll be made to feel part of your new team by your Line Manager (Finance Operations Manager) and colleagues, through regular contact and virtual interaction.
What would your day look like?
In conjunction with the Finance Operations Manager, delegate and oversee work undertaken by the Finance Operations team, ensuring that all tasks are completed in an efficient and timely manner to a high standard.

Sharing the tasks with peers or delegating to the more experienced Finance Operations Assistants within the team, ensure the higher risk daily tasks (funding transactions, daily sweep of funds, payments to dealers and cash managers) are undertaken in accordance with the required frequency and timing.

Ensure the team provides a first-class support service to the rest of the business with work queues appropriately staffed and adequate cover provided for individuals who are absent from the business via the multi skilling of team members.

Act as a point of contact for the rest of the business / peers within other Departments regarding processing queries and support requests. Work closely and respond promptly to requests from the Financial Reporting team regarding the daily cash flow processes that are managed within the team or in relation to processing issues that have been detected by the Balance Sheet reconciliation process.

Provide on-going coaching and support to the Finance Operations Assistants and if needed perform lower-level tasks to help alleviate any resource pinch-points. Provide guidance to the Finance Operations Manager regarding the appropriate resourcing levels and assist in the investigation and implementation of any potential automation activities.

Perform people manager responsibilities for a number of the Finance Operation Assistants within the team helping to form and support induction programmes; provide structured and regular career development assistance and performance management activities.

Ensure Departmental SOPs remain up to date and are written in a manner that is understandable and can be used as a training tool.

Ensure the weekly production of team KPI’s that provide a snapshot of the performance of the team.

Assist with change within the team; take a lead role in the implementation of systems and procedures and continually seek ways of automating processes.

Maintain a comprehensive and up to date knowledge and understanding of MotoNovo Finance products and services, providing accurate information, and proactively promoting them where appropriate

Maintain an up-to-date knowledge of regulatory and legislative information related to MotoNovo Finance products and services (e.g. ICOB, FCA Rules, Money Laundering, Data Protection, etc.) as advised by Line Management. Ensure all Money Laundering issues are reported appropriately.

Maintain good knowledge and understanding of all relevant policies and procedures relevant to the role, being compliant with these policies and procedures at all times.

Treat customers fairly and aim to deliver fair customer outcomes in all of our day-to-day processes.

Work as part of a team - supporting, motivating, and assisting colleagues in the operation of the department. Carry out one to one reviews, conduct annual appraisals and interim performance reviews as well as completing probation reviews.

Recognise and recommend improvements to Company procedures to ensure the efficiency and effectiveness of the business.

Ensure that all system-based records are maintained in an accurate and timely manner (and ensure that data integrity is maintained at all times) as prescribed by regulatory, legislative and company procedures.

Continue to develop self and role by studying relevant training materials and product information and continually develop and improve product knowledge.

Provide management information as requested. Have a sound understanding of all systems used to enhance the business activities, ensuring these are maintained in an accurate and timely manner.

Ensure that prompt and regular communication and support is maintained between all internal and external parties to ensure seamless and consistent service levels are maintained at al