Ticketing Operations Executive

**Ticketing Operations Executive**
- Full time
- Ticket Office at Fratton Park

We are Pompey A club that is passionate, honest, proud, and strong together. We take pride in our past and work hard for our future. We put people at the center of everything we do and are looking for our new Blue.

We have an exciting opportunity in our Ticketing team and are looking to recruit a dedicated team player who has a good eye for detail and can help drive projects forward.

The role is based within the Ticket Office at Fratton Park and in our Matchday Safety Control Room on match days. The responsibilities of the role will include:

- To set up home and away games on our ticketing system, driving sales and ensuring supporters have an excellent experience when booking their tickets.
- Preparing detailed ticketing analytical reports for internal and external use.
- Work closely with Ticket Sales and Supporter Experience Manager and support the team with communicating changes, updates, and key information.
- Undertake all match day checks in relation to access control and act as the key contact for the system provider
- Act as a custodian of all ticketing data.
- Assist in the management of organising ticketing for away fixtures

This role will suit a person who is driven, self-motivated and comfortable leading projects. Previous experience within a ticketing department would be advantageous. We are also looking for:

- Excellent customer focus and service.
- Experience in collating and delivering analytical reports
- Computer skills and fast learner.
- A flexible approach to work as evening and weekend work may be required.

In return we offer a competitive salary, company pension scheme, 23 days holiday, staff ticket to every league game, gym membership, and other additional benefits provided by our sponsors.

**How to apply**:
Please send your CV and Cover letter to Lina Small no later than 5pm on Wednesday the 16th of November.

**Job Types**: Full-time, Permanent

**Salary**: £9.30-£9.88 per hour

**Benefits**:

- Company events
- Company pension
- Cycle to work scheme
- On-site parking
- Store discount

Schedule:

- Day shift
- Monday to Friday
- Overtime
- Weekend availability

Ability to commute/relocate:

- Southsea: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

Work authorisation:

- United Kingdom (required)

Work Location: One location