Head of Operational Management

Do you want to join a multi-utility infrastructure provider that has been recognised as a Great Place to Work?

BUUK Infrastructure know that our greatest asset is our staff, and we are a company that our people feel proud to be a part of. The passion and commitment shown by every member of our team allows us to succeed in our mission statement - “To deliver consistently high-quality service to customers to earn their long-term loyalty to BUUK.”

GTC are part of a family of companies owned by BUUK Infrastructure group and we are currently recruiting for a Head of Operational Management to take overall responsibility for the Management of the 132kV Network Management Systems enabled control room, Operational activities, management of electrical faults and customer contact which are undertaken by the Electricity department. This full time, permanent position is based at our office in Woolpit.

We are looking for someone with a Higher National Certificate in Engineering (Electrical) or equivalent and CEng in Electrical Engineering or equivalent. While it is not essential that you have had previous experience within this sector before, you must have excellent communication, influencing, negotiation & interpersonal skills. Training on our systems and the company will be provided.

This is an exciting opportunity for someone to take the next step in their career and join a company that has been recognised as a Great Place to Work®.

Responsibilities will include
- The role will include the direct line management of the Control Room Manager & Operational Team Manager, providing strategic direction, guidance, monitoring, and reporting on all aspects of control room & operational activities up to 132kV
- Ensure all Operational policies & processes are adhered to and are in line with correct working practises, legislation, industry requirements, the company health & safety policy & core values.
- Ensuring adherence to the Emergency Response Call Handling and 105 Contracts whilst ensuring compliance with Guaranteed Standards of Performance requirements and related Operational reporting.
- Continuing to support the development of all Control Room & Operational capability up to 132kV, in terms of collaboratively developing training plans and associated systems.
- Ensuring all operational reporting to regulatory bodies is adhered too, along with maintaining & developing relationships ICPs, DNO’s & BUUK stakeholders.
- Assist all BUUK Departmental Managers in development of greater efficiency within the Company to promote continuous improvement to GTC Electrical Operations procedures.

Along with a rewarding working environment we offer a competitive starting salary, pension and life assurance. We offer 25 days holiday plus bank holidays (plus the opportunity to purchase more through our flexible benefits scheme), corporate perks (reduced cinema tickets and discounts at high street shops), wellbeing assistance (24-hour helpline and counselling service) and a social calendar with events taking place throughout the year. Our Woolpit office also has staff car parking and a subsidised restaurant available on site.

If you have any questions or would like to discuss the role in more detail, please contact the Resourcing team on
01359 308260 for an informal discussion in confidence.

Due to the current on-going Coronavirus pandemic, we understand there may be questions about working from home and our offices. BUUK and its group carefully monitor government guidelines and are proud to operate COVID secure offices.

We currently offer a mixture of office and remote working for positions where possible and are taking precautions to ensure all of our staff are safe. Please don’t hesitate to contact us to discuss this further.

**Job Types**: Full-time, Permanent

**Salary**: £60,000.00-£80,000.00 per year

**Benefits**:

- On-site parking

Schedule:

- Monday to Friday

Reference ID: GTCOM776399