Office Facilities Administrator

FICO (NYSE: FICO) is a leading global analytics software company, helping businesses in 90+ countries make better decisions. Join our world-class team today and fulfill your career potential

The Opportunity

Reporting to the EMEA Facilities Operations Manager, this office-based role carries out activities to support overall operational success, by delivering outstanding reception and building services to employees, clients and visitors thus creating a positive and lasting impression of the FICO brand. As no two days are the same the role requires an eye for detail and the ability to shift priorities and manage own workload

What You Will Do

Reception- Greet all visitors, accept deliveries.- Complete the new starter/leaver process, issuing and terminating access cards.- Assist with meeting room queries and bookings, ordering of lunches if required.- Ensure offices and meeting rooms are clean and tidy.- Deliver inductions to new officed based employees.- Running basic building occupancy reports

Office- Work with the EMEA Facilities Operations Manager to resolve building-related issues.- Deliver and maintain a high standard environment.- Work with contractors who provide services to the office, such as cleaning, maintenance, to ensure a good standard of work and all paperwork is complete and filed. Complete competency checks for outsourced contractors.- Order offices supplies and cost tracking.- Provide admin support as required for offices across Europe, Middle East & Africa.- Travel to our London office when required. Carry out additional work/projects within ability as direct by the EMEA Facilities Operations Manager.

Health, Safety, Environment and Security- Assist the EMEA Operations manager with health and safety related tasks such as organizing PAT testing, arranging risk assessments etc.- Undertake risk assessments for display screen equipment, pregnant workers, return from leave, young and lone persons.- Manage and undertake fire warden and first aider training to ensure correct cover for EMEA Offices and assist in evacuations.- Assist with managing relationships with external H&S contractors and ensure all paperwork is uploaded and filed.- Ensure a clean and tidy working environment.- Maintain health and safety records for offices.- Check and file utility bills for offices.

What We Are Seeking

The Person- Personable with a Positive “can do” attitude.- Ability to create a positive and lasting impression of FICO.- Excellent attention to detail.- Works collaboratively as part of a team.- Ability to manage own workload and conflicting priorities.- Good communication skills.- Able to resolve issues, set standards and implement procedures.- Builds and maintains relationships with colleagues, suppliers, and clients.- Flexible for up to 10% travel

Qualifications, Experience and Skills- Relevant experience in office administration/reception.- Basic knowledge/awareness of office facilities management.- Basic knowledge/awareness of health and safety requirements would be advantageous.Our Offer to You- Flexible working practices, which allows for an excellent work/life balance.- A lucrative base salary and bonus package, and enhanced family leave policies. A culture and work environment strongly reflecting our core values: ’Act Like an Owner, Delight Our Customers and Earn the Respect of Others’.- The opportunity to make a difference by leveraging your unique strengths.- Opportunities to give back to your community, and social events with colleagues.

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Why Make a Move to FICO?

At FICO, you can develop your career with a leading organization in one of the fastest-growing fields in technology today - Big Data analytics. You’ll play a part in our commitment to help businesses use data to improve every choice they make, using advances in artificial intelligence, machine learning, predictive and prescriptive modeling, and much more.

FICO makes a real difference in the way businesses operate worldwide:

- Credit Scoring — 150+ billion FICO Scores have been sold to date, making it the most used credit score in the world.
- Fraud Detection and Security — 2.6+ billion payment cards globally are protected by FICO fraud systems.
- Lending — 3/4 of US mortgages are approved using the FICO Score.
- Anti-Money Laundering — our solutions check more than half a billion transactions a day to prevent criminal schemes such as terrorist financing

Global trends toward digital transformation have created tremendous demand for FICO’s solutions, placing us among the world’s top 100 software companies by revenue. We support many of the world’s largest banks, insurers, retailers, telecommunications providers and other firms reach a new level of success.

Our success is dependent on really talented people - just like you - who thrive on the collaboration and innovation that’s nurtured by a diverse and inclusive environment. We’ll provide the support you need, while ensuring you have the freedo