Housing Officer

4 days ago

Castle Bromwich, United Kingdom Serco Inc. Full time

Housing Officer

Full Time
- 12 hours
- Hourly
- £12.00

Castle Bromwich

Here within our Initial Accommodation and Support Services Contract, an opportunity has arisen for an experienced Housing Officer with strong interpersonal skills. We focus on assisting individuals through the asylum system, ensuring that vulnerable asylum seekers have access to the support they need along with hotel accommodation.

**Is this the right opportunity for you?**

In this role you will ensure that your allocated hotel is safe, habitable, fit for purpose and fully equipped. Ensuring that all Service Users maintain compliance with the conditions of their support provision. You will be the designated point of contact to support the services users with their requirements. As well as liaising with the hotel and other third parties

As a key member of the Housing Officer team, you will be self-motivated and able to use your own initiative to work to tight timescales.

**Working Hours**
- Day shifts and Night shifts (7am to 7pm and 7pm to 7am)
- 12 hour shifts on a 4 on 4 off basis.

**What you’ll need to do the role**

Good interpersonal skills are required as you will be working with people where English is not their first language, so experience of dealing with people on a face-to-face basis is essential.

This is a role which requires excellent organisational skills due to the variety of accountabilities, which also include the following:

- Administering operational cash
- De-escalation and managing conflict
- Responding to service user request; Complaints, Medical and interpreter requests
- Reporting breaches of T&Cs e.g., Antisocial behaviour
- Reporting any property faults identified
- Working with transportation teams to ensure service users are available for dispersal, relocation, and other transport activities

**What’s in it for you?**
- Weekly pay
- Access to our employee assistance program
- Fantastic career development opportunities
- DBS checks free of charge
- Access to an enhanced pension
- Eligibility for recognition payment

**Why Serco Workforce Solutions**
- Meaningful and vital work - Take pride in doing temporary work that really matters.
- Work directly with the public and gain career satisfaction by providing a vital front-line service.
- A world of opportunities - With us, you’ll have direct access to training, development, support to grow and many more career opportunities.
- Great people - Our temporary workers are highly valued members of the SWS team. We believe in putting people first, so we welcome you, we look after you and we support and empower you to care for the public and each other.

  • Housing Officer

    1 week ago

    West Bromwich, United Kingdom Tymia limited Full time

    Job Overview: Housing Officer role to cover arrears management, repairs and maintenance and fire safety actions. Covering schemes in the Black Country, Staffordshire, Coventry and Walsall. Knowledge of MIS housing software desirable. 21 hours a week 9am - 5pm Working from home with occasional working from site and scheme visits. Driving License required....

  • Assistant Housing Options Officer

    1 week ago

    Castle, United Kingdom Cherwell District Council Full time

    **Assistant Housing Options Officer**: - Castle Quay 05/09/2025 - Assistant Housing Options Officer The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included. Job details **Salary** Grade E: £30,944.50 - £33,527.50 per annum (pro rata) **Contractual...

  • Housing Officer

    6 days ago

    West Bromwich, United Kingdom Rehability UK Full time

    RentAssure aims to provide supported accommodation and support citizens across Birmingham and the Midlands. RentAssure are currently recruiting for a Full Time Housing Officer to join our existing team of staff applicants must be able to do the following: **Your day-to-day responsibilities will include**: - Provide Housing-related support and guidance to...

  • Housing Officer

    2 weeks ago

    Castle Community, United Kingdom Pertemps Cardiff Full time

    Housing Officer Salary: £27,000 Location: Cardiff Bay Job Type: Full-time, Permanent Our client is a well-established sales and lettings agency based in Cardiff Bay. They are a prominent presence in the Cardiff student rental market and have more recently expanded into the executive sector. Due to increased demand, they are seeking a Housing Officer...

  • Housing Support Officer

    2 days ago

    West Bromwich, United Kingdom YMCA Black Country Group Full time

    **If this is YOU, and you want to learn more about this roleand the work of the YMCA, please contact**: **Caroline Boyce**0121 714 2626or 0121 524 1950** (Monday-Friday, 9-5pm)** **we will not accept online CV submissions, please call to apply**: **JOBDESCRIPTION**: **Title**: Housing Support Officer** **Salary**: £12.28per hour **Working Hours**: 37.5...

  • Intensive Housing Officer

    2 weeks ago

    West Bromwich, United Kingdom Adullam Homes Full time

    **Intensive Housing Officer** **Location**: West Bromwich** **Salary**:£24,500.00 per annum** **Job title: Intensive Housing Officer** We have an opportunity for **an Intensive Housing Officer **to join our organisation. The **Service Coordinator **will be based at our offices in **West Bromwich.** **PURPOSE OF THE JOB**: To understand the complex...

  • Supported Living Housing Officer

    4 days ago

    West Bromwich, United Kingdom Rehability UK Full time

    RentAssure are currently recruiting for a Full Time Housing Officer to join our existing team applicants must be able to do the following: **Your day-to-day responsibilities will include**: - Provide Housing-related support and guidance to customers who are facing homelessness - Assist residents to overcome any barriers to their own independent living and...

  • Housing Management Officer

    1 week ago

    West Bromwich, Sandwell, United Kingdom St Basils Full time £22,000 - £29,882 per year

    CLOSING DATE: Monday 10th November 2025Job Title: Housing Management OfficerSalary: Scale 6, Points 26-28, £26,229 - £27,982 per annum, pro rataHours of work: Full Time (37.5 hours per week)Main Duties:As an HMO you will:Tenancy & Rent Management Ensure young people understand their occupancy agreements and obligations at the start of their...

  • Tenancy Sustainment Officer

    1 week ago

    West Bromwich, United Kingdom Adullam Homes Housing Association Limited Full time

    **Tenancy Sustainment Officer** **Location**: West Bromwich/Birmingham **Salary**:£24,512.25 per annum **Job title**:Tenancy Sustainment Officer A fulfilling and exciting opportunity available for a **Tenancy Sustainment Officer** to join our Association. The Tenancy Sustainment Officer will be based at our offices in **West Bromwich/Birmingham**. -...

  • Housing Support Officer

    1 week ago

    West Bromwich, United Kingdom Angels Move Ltd Full time

    **Job Overview** **Responsibilities** - Source & Procure Properties all over the UK - Assist Benefits Tenants Set up UC Claims - Conduct assessments of housing needs and provide tailored advice to residents. - Negotiate tenancy agreements and resolve disputes between tenants and landlords. - Liaise with local authorities, housing associations, and other...