Digital Support Apprentice

1 week ago

Edinburgh, United Kingdom QA Apprenticeships Full time

**Why Johnston Financial?**

Johnston Financial are a Chartered Financial Planner and Wealth Manager established in 1988 who are responsible for nearly £500 million of our clients’ assets. They provide advice on financial services in a wide range of areas and establish investment portfolios for clients throughout the UK from their Edinburgh New Town offices. This company is one of the largest in its sector and they are committed to ensuring our clients receive exceptional levels of service. To do this they seek to ensure that the staff receive ongoing professional development and enjoy their working environment.

They are currently looking for a Digital Support Apprentice to join their team in Edinburgh.

**What’s involved?**
- Supporting the wider team with document management using their in-house system Enable with client details
- Becoming the first point of contact for customer and client queries and colleagues relating to any client information
- You will be responsible for managing finance documents and information for each client
- Assisting with the creation of client valuations
- Working in collaboration with the advisors to manage their diaries and setting up meetings
- Using online shared drives and client portals to update the database with information daily, through Enable
- Using Excel to run financial reports in regards to current jobs
- Scanning documents onto the Enable management system

**What do they need from you?**
- Excellent attention to detail
- Great communicators who listen to and understand our customers

**Salary**:
£18,000 per annum

**Working hours**:
Monday to Friday, 9am - 5pm

**Benefits**:

- Pension scheme
- Full time role on completion of apprenticeship
- Further development within Financial Services

**Future prospects**:
You will have the chance to continue to develop through the company and progress within your role.

**Important information**:
This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.

Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.

On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6.

If you are interested in starting your career and receiving a work based qualification at the same time **APPLY NOW

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