Customer Service Advisor

3 days ago

Skelmersdale, United Kingdom Zeus Personnel Ltd Full time

Zeus Personnel are recruiting for enthusiastic and friendly individuals to join our client based in Skelmersdale expanding team. If you enjoy problem solving and delivering great customer service then we want to hear from you

As a **customer service advisor** you will be the first point of contact for online customers, helping them to place orders, check delivery timescales and answer any general questions or queries they may have.

**Hours of work**:

- You need to be flexible with your working hours ** Rotating shifts**:

- Monday to Friday
- 1 in 4 Saturdays & 1 in 4 Sundays

(This job is temp to perm)

**Hourly Pay Rate**:
£10.24
- (£21,300 pa)_

**Key skills should include**:

- Excellent communication skills and telephone manner
- Quick and accurate typing skills
- The ability to work in a fast paced office environment as part of a rapidly growing team
- Excellent numerical and IT skills; the ability to utilise the in-house computer systems
- Flexibility to adapt well to change and the ability to use your initiative to resolve issues

**With the ongoing support from your Team Manager, your responsibilities will include**:

- Answering customer queries via our live chat system
- Effective after sales support
- Management of your own daily work to ensure maximum efficiency
- Building on your expertise and the best practice.

**Benefits**

Our clients brand new head office has been recently refurbished, it is a clean and a modern working environment.
- Free onsite car parking
- Paid full training week
- Free tea, coffee and hot drinks
- discounted onsite food
- Newly refurbished office
- Employee discount
- Free gym facilities onsite
- Rota for the whole year given when you start, so you know when you are working in advance.
- By submitting your CV to Zeus Personnel Ltd (Zeus), you are consenting to Zeus providing you with recruitment services as an agency defined under the Employment Agencies Act 1973 and authorising Zeus to work seek on your behalf. You are consenting to your CV being forwarded to clients via electronic mail. You are also giving your consent to your personal data being included on a computerised database and its use in order to secure employment._

**Job Type**: Temp to perm
Contract length: 12 weeks

**Salary**: Up to £10.24 per hour

**Benefits**:

- Casual dress
- Discounted or free food
- Employee discount
- Flexitime
- Free parking
- Gym membership
- On-site parking

Schedule:

- 8 hour shift
- Day shift
- Flexitime

Supplemental pay types:

- Bonus scheme

Ability to commute/relocate:

- Skelmersdale, Lancashire: reliably commute or plan to relocate before starting work (required)

Work Location: One location

Reference ID: MN/CSA

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