Apprentice Database Administrator

Mail Marketing provide a range of bespoke solutions in creative design, data management, printing & mailing solutions, fulfilment & despatch. Fully ISO 9001, 14001 & 27001 Certified, their involvement in supporting some of the UK's leading brands across Finance, Retail, Travel, Government, Utilities and Communications is a clear testament to their determination and success.

An fantastic opportunity has arisen for an Junior Database Administrator. This role will be to support an intimate team of professionals within the IT structure of the business.

You will support the IT team in the use of specialised software to store and organise data. You'll be the go-to person when it comes to database management, this role will play a key part in their team as they design, deliver, migrate and refresh data, all to improve the experience for their customers.

**Key Responsibilities**:

- Responsible for providing technical and organisation support for the processing and mining of client data to Client's specification.
- Implement appropriate data solutions for Client's projects, including downloading, taking ownership of and managing the data throughout company systems.
- Provide assistance with resolving problems with any MMS data solution.
- Data Management - Manage the Client's data requirements in the most efficient manner possible and at the required time. The output must be as per specification, or the instructions given with 100% data accuracy expected. Clinical organisation and process management ensure success for clients.
- Promotional Database Management - On occasion you will be guided on designing and building a cost-effective Promotional Database or Data Solution for Ad hoc Client Promotions. Liaise with the Account Handler to agree timescales for the project and associated costs.
- Client Systems Support - The systems implemented for any Client activity will need an element of support post-implementation. Application errors and system downtime has to be given a high priority.
- Internal Systems Support - Internal systems implemented and installed and used by staff will need support during and post-installation. New requirements and timescales should be agreed with the user. Errors in the program that are affecting the user’s performance has to be given the highest priority.
- Data Accuracy
- Focus on Data Accuracy and Security
- System Solution - Provide excellent technical input to the design and delivery of a cost-effective business solution and promotional requirement.
- Problem Solving - Minimises system(s) downtime by reacting efficiently to user problem and offers a first-time fix.
- Ensure that all relevant paperwork in connection with each job, as defined by the Quality Manual, is received prior to the commencement of the work.
- Various departmental/interdepartmental project works to be undertaken when required to by the General Manager / Department Manager.
- Fully supports the Senior Data Analyst / General Manager in achieving all departmental goals.

**Required Skills**:

- Analytical Thinker
- Interest in Data Accuracy and Security
- Experience with MS Access & Excel
- Excellent written and verbal communication skills
- Team player with a willingness to learn and the desire to go above and beyond the remit of a job description
- Naturally curious to look for their own answer.

**Additional Information**:

- Salary £15,000 - £20,000 per annum
- Salary expectations discussed on completion
- Monday - Friday 9am - 5pm
- You will join an ambitious, close-knit, and technically minded team who are extremely passionate about the company and their brand & social time.
- Previous apprentices progressed within company structure

**Future Career Progression**:

- Opportunity to progress and develop within the business

**Important Information**

“QA’s apprenticeship programmes may be funded in part by the European Union through the European Social Fund, which supports the development of employment opportunities and a skilled workforce.”