Customer Loyalty Executive

5 days ago

Stockport, United Kingdom takepayments Ltd Full time

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.

Takepayments is a dynamic and rapidly growing company dedicated to providing top quality merchant services. We are the UKs most trusted payments provider with an outstanding 4.9 rating on Trustpilot. We are a part of the Global Payments Group who are a Fortune 500 company that offer a full range of configurable solutions that unify every aspect of commerce. We make it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services.

If you are a dynamic, results-driven salesperson looking to make your mark within the financial technology industry, this is the place for you. Show off your collaboration skills as you work within departments of our organization to coordinate impactful results.

As a Customer Loyalty Executive at Takepayments, your primary responsibility is to build and maintain strong relationships with our existing customers. This is a sales-through-service role that requires you to engage with these customers, offer additional services and products that may improve their businesses, and provide ongoing support to ensure their satisfaction with our products and services.

**Benefits of being our Customer Loyalty Executive**:

- Excellent Basic Salary of £25,000 with OTE £40k
- Uncapped commission structure, allowing you to earn more based on your sales performance.
- Work from the comfort of your own home
- Opportunity for career growth within a dynamic and supportive team.
- Incredible events and incentives
- 40 Hour week - Shifts Monday - Friday 8.30am to 5.30pm

**Responsibilities for our Customer Loyalty Executive**:

- Contact existing customers to discuss additional services that align with their business needs.
- Identify opportunities to offer additional services or products that could provide value to the customer's business.
- Build and maintain strong relationships with customers, ensuring they feel valued and appreciated.
- Meet and exceed sales targets and quotas by successfully upselling additional services.
- Upgrade customers’ existing products

**Requirements for our Customer Loyalty Executive**:

- Previous experience in a sales role is essential.
- Excellent communication and negotiation skills.
- Ability to work independently and remotely from a home office.
- Strong organizational skills and pipeline management skills.
- Accuracy and attention to detail is essential - you will be dealing with financial contracts
- High volume outbound dialling with activity targets to meet
- Ability to use a variety of computer systems - PC literacy is essential
- Willingness to undergo training in our Stockport offices.

This is a work from home role but is not a flexible working role - hours are fixed

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