Reservations Agent
2 weeks ago
**Department**: Reservations
**Job Level**:Team Member
**Job Type**:Full Time
**Hours per week**:40
**Job Reference**:REQ12434
**Date Posted**:28 November
**Reservations Agent - London**
Engaging with a difference
**What you will be doing as a Reservations Agent**:
- Engage professionally with guests over online web chat
- Convert enquiries into bookings
- Accurate logging reservations into the system
- The role will be following a shift pattern of 5 out of 7 days a week, including weekends/bank holidays, with a monthly rota published in advance.
**What we will offer you when you join us as a Reservations Agent**:
- Discounted PPHE hotel rates (extends to the Radisson Hotel Group and family & friends)
- F&B discounts at our restaurants and bars (for your whole party)
- Equipment provided to ensure you are working comfortably at home.
- 2 wellness days meaning you start with 30 days of holiday per year (pro rata) including bank holidays, increasing with years of service
- Two free meals per day
- Access to 40% of your pay before payday through Wagestream
- Recommend a friend scheme - up to £750
- Vitality at work scheme with great gym discounts & more
- Ride to Work scheme & free cycling lessons
- 24/7 employee assistance programme
- Benefit Hub - Discounted prices at hundreds of stores, supermarkets, major retailers, attractions, restaurants, and cinemas
- Free dry cleaning for work uniform
- Annual Staff parties and events
- Company pension plan & award-winning training
Are you ready to spread your energy, passion, and organisational skills to a team?
**If the answer is YES, we want to engage with YOU
-
Reservations Agent
2 weeks ago
London, United Kingdom Reservations Full time**#Join Our Happiness** Are you the type of person who gets out of bed on the right side daily? If so, we’d like you to come and join our happiness as a **Reservations Agent.** Here at Royal Lancaster London, our goal is to be the happiest hotel in London and it’s our people that deliver it with their fun and caring attitude. We are always on the...
-
Senior Reservations Agent
7 days ago
London, United Kingdom Reservations Full timeJoin the team that Always Cares! Are you the type of person that gets out of bed on the right side every day? If so, we would like you to come and join us as a **Senior Reservations Agent**. This role will be based at The Landmark London Hotel, which is located in Marylebone just a short walking distance from both Marylebone and Baker Street stations. Some...
-
Reservation Agent
7 days ago
London, United Kingdom Haymarket Hotel - Reservations Full timeWe have an exciting opportunity for a Reservations Agent to join our highly successful team here at the Haymarket Hotel. To be successful in this role you will need to be confident and an engaging communicator ensuring inspirational service is delivered to our guests. Working as part of our front office team, you will be expected to demonstrate excellent...
-
Reservation Agent
1 day ago
London, United Kingdom Support Office Reservations Full timeAs Reservation Agent, you will be responsible for handling phone calls and delivering on excellent customer service in line with our brand standards. You will be responsible for booking, converting and dealing with day to day guest queries via the telephone. This role is located in London’s Fitzrovia, our central hub, sees a collection of diverse...
-
Reservations Agent
2 weeks ago
London, United Kingdom Ham Yard Hotel - Reservations Full timeWe have an exciting opportunity for a Reservations Agent to join our highly successful team here at our Ham Yard Hotel. To be successful in this role you will need to be confident and an engaging communicator ensuring inspirational service is delivered to our guests. Working as part of our front office team, you will be expected to demonstrate excellent...
-
Reservation Agent
2 weeks ago
London, United Kingdom Number 16 Hotel - Reservations Full timeWe have an exciting opportunity for a Reservations Agent to join our highly successful team here at our Number Sixteen Hotel. To be successful in this role you will need to be confident and an engaging communicator ensuring inspirational service is delivered to our guests. Working as part of our front office team, you will be expected to demonstrate...
-
Reservations Agent
7 days ago
London, United Kingdom Covent Garden Hotel - Reservations Full timeWe have an exciting opportunity for a Reservations Agent to join our highly successful team here at our Covent Garden Hotel. To be successful in this role you will need to be confident and an engaging communicator ensuring inspirational service is delivered to our guests. Working as part of our front office team, you will be expected to demonstrate excellent...
-
Reservations Agent
2 weeks ago
London, United Kingdom Haymarket Hotel - Reservations Full timeAre you passionate about providing exceptional guest experiences? Do you thrive in a dynamic, luxury hospitality environment? If so, Firmdale Hotels invites you to join our award-winning team as a Reservations Agent at the exquisite Haymarket Hotel in the heart of London. Firmdale Hotels is renowned for its unique boutique properties, each boasting...
-
Reservation Agent
5 days ago
London, United Kingdom Support Office Reservations Full timeAs **Reservation Agent**, you will be responsible for handling phone calls and delivering on excellent customer service in line with our brand standards. You will be responsible for booking, converting and dealing with day to day guest queries via the telephone. This role is located in London’s Fitzrovia, our central hub, sees a collection of diverse...
-
Reservations Agent
2 weeks ago
London, United Kingdom Bvlgari Hotel London - Revenue and Reservations Full time**About Us**: Nestled in the heart of Knightsbridge, the Bulgari Hotel London offers a luxurious blend of Italian elegance and British sophistication. Renowned for exceptional service and meticulous attention to detail, we pride ourselves on delivering a world-class experience to each and every guest. As a Reservations Agent, you'll be an integral part of...