Fm Helpdesk Administrator

2 weeks ago

Motherwell, United Kingdom ERS Scotland Ltd Full time

A well-established and successful leader in the construction, provision and maintenance of commercial property development are currently recruiting for an experienced Facilities Helpdesk Administrator to join their growing business on a full time permanent basis.

This is a brand new position that has been created within the FM business where you will be responsible for operating CAFM system for all PPM & reactive maintenance in all properties and sites whilst ensuring full recharge off all operatives works and reconcile to payroll/purchasing.

**Job responsibilities to include, but not limited to**:

- Operating Facilities CAFM system to strict guidelines
- Managing reactive tasks on the CAFM system
- Dealing with queries and providing useful information to clients
- Managing engineers movements either on site or within the office
- Taking calls
- Input of the timesheets for the operational team
- Updating sub-contractor files including all PPM/maintenance certificates for audit purposes
- Raising PO’s
- Assist with reports including WIP

**Essential requirements**:

- Proven track record of the above requirements
- Experienced and confident using/operating CAFM systems
- Experience in planning and managing engineers/operatives workloads, diaries etc.
- A good understanding of finance and purchase orders
- IT Literate and experienced using the likes of Excel, Word etc.
- The ability to produce reports such as WIP
- Strong attention to detail
- Able to demonstrate a string focus on customer care combined with excellent communication skills

**Job Types**: Full-time, Permanent

**Salary**: £28,000.00-£34,000.00 per year

**Benefits**:

- Canteen
- Company pension
- On-site parking

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- No weekends

**Experience**:

- using/operating CAFM systems: 2 years (required)
- planning/managing operatives workloads, diaries etc: 2 years (required)
- Finance admin: 2 years (required)
- Purchase order: 2 years (required)

Work Location: In person

Reference ID: ERSFMHD1

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