L & D Administrator

**9 month Fixed Term Contract Part time - 3 days per week (22.5 hpw)** We are currently looking for a Learning & Development Administrator to provide accurate administrative support to all Learning and Development projectsand enquiries. You will complement the blended learning approach throughout HC-One, and promote our vision and values at all times.
Your main responsibilities will include:

- Supporting the People team and HC-One’s mission to be the first choice care home for Residents and Colleagues in each of the communities we serve.
- Providing front line support to all Colleagues and Homes in relation to L&D enquiries.
- Support the roll out of learning programmes, including booking venues and ensuring learning materials are distributed in a timely manner.
- Supporting colleagues to have access to HC-One’s bespoke LMS (Learning Management System) and promote a smooth learning journey and updating learning records.
- Pull reports and distribute to relevant parties when necessary, with the highest level of accuracy and attention to detail.
- Being the first point of contact for both internal and external stakeholders, resolving any incoming Learning & Development, Academy and Qualification queries.
- Responding to all requests in a timely manner, escalating any queries that arise and require further support

You will:

- Hold GCSE Grade A-C English and Maths or equivalent
- Be confident both verbally and in written communication
- Have Administration experience in a busy, multi-faceted environment
- Be able to adopt a proactive approach with all communications and tasks by focusing on single contact resolution
Safeguarding is everyone’s responsibility and therefore it is important that you are able to recognise the signs which may indicate possible abuse, harm or neglect in its different forms and know what to do if there are any concerns. All colleagues are requiredto attend safeguarding training appropriate to their role and to undertake additional training in associated areas. You also have the ability to seek appropriate advice and report concerns, including escalation if action is not taken. HC-One offers professional residential, nursing and specialist dementia care for older people. We aim to be the first choice care home in each community for Residents and Colleagues; we will achieve this mission through providing the kindest possible careto Residents in over 300 care homes across the United Kingdom.
We are very proud of our outstanding team at HC-One. They are caring, warm-hearted and professional people who have a clear understanding of our Residents individual needs, choices and wishes.
We are passionate about ensuring that our current and future Colleagues can be their true selves, and that our workforce represents the communities we serve. We prioritise inclusive working practices and invite applicants from all backgrounds into our HC-Onefamily.
**What HC-One offer**
Complimenting your salary, you will enjoy access to a huge variety of benefits and services to support your physical and psychological well-being and throughout your career we will invest in you and you will enjoy additional support and benefits including:

- Award-winning learning and development
- 25 days annual leave
- An opportunity to learn from experienced colleagues as part of an outstanding and committed team.
- GP online - providing around the clock GP consultation via an interactive app - available to you and your children under 16
- Colleague discounts - Access to over 1600 high street discounts including carefully selected discount partners
- Wellbeing - free of charge access to an independent and confidential Employee Assistance Programme. This gives Colleagues and their family access to 24/7 365 support for a whole range of issues including physical, mental and financial issues

We want you to have an amazing experience working at HC-One, starting with our commitment to providing the quickest possible turnaround from the point of making you a job offer to you starting with us on day one.