Head of Customer Logistics
1 week ago
**Executive Summary**
Transportation and logistics is confronting immense change; like all change, this brings great risks and opportunities. New technology, new market entrants, new customer expectations and new business models. There are many ways we, as Arla, could develop to meet these challenges. Digitalisation, increased collaboration, increased efficiency are just some examples. The role of **Head of Customer Logistics** will be a critical position in realising these opportunities and mitigating these risks through true collaboration with our commercial teams and retail partners. This role will enable the Logistics function to realise one of our guiding principles: ‘Moving Logistics from a service to a sell’. In a market where growth is becoming increasingly difficult to realise, the future need to commercialise our Supply Chain will increase. Due to the future-focus in this space, the role of Head of Customer Logistics will sit on the Logistics Leadership Team reporting directly to the Logistics VP.
**Who are Arla Foods?**
- We are the UK’s largest Dairy.
- We are a farmer owned cooperative.
- We are proud to #feedthenation with brands such as Cravendale®, Anchor®, Lurpak® and Tickler® - names like these make us a vital, natural part of modern life in over 100 countries around the world.
**What will the role look like?**
Supports the delivery of business results, overseeing performance against operational objectives or through executing strategy in a specialist area
Manage implementation of key strategic projects
Lead E2E Customer Collaboration. Responsible for overall delivery of annual savings targets, creating a pipeline of activities, and ensuring seamless cross functional collaboration between Sales & Logistics. Ensuring a fit-for-purpose communications strategy and internal/external stakeholder mapping and engagement
Co-create and lead the business plans
Ensure KPI targets are achieved and improvement plans are in place
**What are the required skillsets?**
Proven ability to drive business impact and role-model behaviours; Strong stakeholder management; Strong Commercial Acumen; Ability to influence and enable change; Curious Mindset; Exceptional Communication Skills; Track-record of delivering exceptional results.
**We have a purpose for Good**
At Arla, we strive to unlock the highest potential in each other while working together to create a sustainable future of dairy. We call it Stronger People Stronger Planet and it is deeply anchored in our organisation and founded on our commitment to respecting human rights, increasing access to healthy dairy nutrition, inspiring good food habits, and improving the environment for future generations. In order to succeed we need to hire people with a sustainable mindset. Could this be you?
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