Active Recovery Triage Coordinator

Job Title: Active Recovery Triage Coordinator

**Salary**: C1 *GBP*27,711 - *GBP*30,060

Contract: Permanent

Location: Middleton Health Centre (additional locations: Armley Moor Health Centre

These positions are office based and work on a 4-week rota pattern, at various offices in Leeds.

As an active recovery triage co-ordinator, you thrive on making a difference in people lives while working in the health and social care sector.

Leeds City Council is one of the largest employers in the region with over 14,000 employees. We seek to recruit and develop talented individuals who embody our

**council values**

and

**ambitions**


**About you**

As an active recovery triage co-ordinator, you will:

- Liaise with staff in the Neighbourhood Teams, Adults & Health and Leeds Teaching Hospital Trust to facilitate a customer discharge home from hospital.
- Provide support to enable people to remain in their home well as preventing their admission to hospital.
- Co-ordinate Case Officer visits to customers and undertake visits to customers as necessary.
- be responsible for producing numerous reports that illustrate the service performance and maintaining and updating spreadsheets and internal databases to an accurate standard as required.
- Ensure that the delivery of the service complies with Care Quality Commission requirements.
- Due to the nature of the job, the successful applicant must have excellent IT and organisation skills, as well as being confident liaising with people at all levels.

**About the role**

The reablement service is responsible for supporting people in their homes, to rebuild their confidence and independence, and making sure they can live safely.
This is an exciting opportunity to contribute towards the development of the Active Recovery in the Triage Hubs. Active Recovery Triage Coordinators will be responsible for managing all the referrals received in the SkILs Reablement service and for liaising with staff in Neighbourhood Teams (NHT), Leeds Teaching Hospital Trust (LTHT) and Adults & Health Social Care. Collectively, reablement and the neighbourhood teams will identify appropriate support worker capacity to facilitate and expediate discharges home from hospital.

As our next active recovery triage co-ordinator, you play a key role in facilitating safe successful hospital discharges.

**What we offer you**

We take pride in offering the best employee experience, with benefits including:

- a competitive salary and annual leave entitlement plus statutory holidays
- membership of the West Yorkshire Pension Fund with generous employer contributions
- a clear career pathway and continuing professional development opportunities
- a range of
**staff benefits**

to help you boost your wellbeing and make your money go further

**How to apply**

**Read our guidance**

**recruitment of ex-offenders policy**

**.**

**If you do not have the right to work in the UK, you must consider your own eligibility for sponsorship for a particular role through the**

**Skilled Worker visa**

**route before applying.To be eligible for sponsorship you'll usually need to be paid the standard salary rate of at least *GBP*38,700 per year or meet one of the other eligibility criteria. Ensure you are eligible before applying.**

Job Purpose:
To screen and manage all the referrals sent to SkILs Reablement service whilst working in the Active Recovery Triage HUB. To liaise with the Neighbourhood Teams to identify appropriate resources for customer visits and to coordinate the allocation of visits to the Case Officers. Undertake visits to the customers when necessary.

**Responsibilities**:
Planning and Organisation
- To contribute towards the planning in relation to the allocation of customer visits to Case Officers.
- Manage own workload completing tasks that have been delegated by line manager or others ensuring any issues are highlighted as appropriate.
- Work in an organised manner using own knowledge and expertise to deliver tasks on time and to standard.
- To look for Support Worker capacity via the Service rostering the system.
- To screen referrals and make decisions to determine that the individual is eligible and appropriate for the reablement service.
- To support hospital discharges, and work alongside the discharge teams within the hospital.

Communication & Relationships
- To ensure where appropriate that the individuals are aware of the financial implications of receiving the Reablement service when they are in transition and waiting for a long term provider.
- To support hospital discharges by working alongside discharge teams within the hospital and neighbourhood teams and contribute to towards the development of Active Recovery Triage HUB by attending meetings.
- Maintain effective liaison with stakeholders and manage enquiries through to resolution ensuring they are kept informed of progress.
- Be aware of customers and stakeholders needs through regular communication and updates.
- Liaise with