Legal Administrator

To ensure the efficient office administration of the University Law Clinic providing
support to the Clinic Director and assist in the smooth running of the practice by
providing a range of support services within the general office administration
function.
- management and initiative.

There is responsibility for the development and ongoing operational management of
all administration processes and systems.

Support the delivery of projects and activities that will enhance the University’s
profile and maintain its reputation, particularly through the development, delivery
and promotion of stakeholder engagement opportunities.

The post-holder will be highly professional, have excellent interpersonal skills to be
able to liaise with clients professionally and empathetically, be highly skilled at
managing projects and databases (including a working knowledge of case
management systems) and able to deliver work of a high quality to deadlines and
with strong attention to detail.

The role holder will be a motivated and organised team-player who is comfortable
making their own decisions and able to provide clear instructions and directions to
colleagues and suppliers.

**Key Responsibilities**
**and Accountabilities**:
**Overview of typical duties.**

existing clients, partners/external organisations and respond immediately or
refer to Clinic Director/Firm Supervisor for guidance before response is
made.
- Liaising with students, the clinic director and the IT department to set

students up on the secure computer systems, generating accounts and log
in details for students on the case management system before the start of
the academic term.
- Liaise with all clients following their initial contact to the law clinic. Ensure

they are informed of GDPR and obtain consent to maintain their details on
our system. Carry out conflict of interest check following initial contact to
ensure we adhere to our professional regulations.
- Set up any TEAMS interview with clients and students. Ensuring clinic

calendar is completed correctly following any client interview booking.
- Assist with any printer/scanning issues and video camera use - i.e. setting

up and downloading the recordings to be saved to the case management
system after interviews with clients conducted.
- Review, amend and develop existing Law Clinic administrative processes,

such as operational guides, on an ongoing basis to meet operational
demand.
- Comply with all regulations from the Solicitors Regulations Authority.

Prepare any required data reports and liaise with accounts to arrange
payment of the yearly practicing certificate fees.
- Create appraisal schedules, liaising with the Clinic Director, all firm

supervisors and modules leaders for the LLB and LPC, to ensure
availability and to prevent any clash in the academic assessment schedule.
- Book meeting rooms/lecture theatres/other communal spaces for law clinic

projects and events.
- Create flyers or Eventbrite links for any external projects or events.
- Compile and maintain invitee lists for law clinic events. Keeping this

regularly updated.
- Compile and maintain equal opportunities monitoring forms for all client

enquiries received
***
- Compile and maintain details of all enquiries received, so type of work and

whether we can assist or have to signpost to another organisation.
- Liaise with LawWorks quarterly with details of the number of enquiries

received and equal opportunities monitoring information.
***

***
- Support other clinic users to understand key administrative processes

within clinic, provide relevant guidance and overview
- Provide supervisory cover to student volunteers in administrative tasks
- Provide appropriate administrative support to student law firms and

supervisors
- General record keeping and filing
- Order stationery as and when required.
- Archive any/all paper files***
- Maintain a professional law clinic office environment including

**Special**
**Circumstances**:
University of Sunderland

**Role Profile**

Part 2

**Part 2A: Essential and Desirable Criteria**

**_Essential_**

**Qualifications and Professional Memberships**:
Knowledge of legal practice and experience within a legal professional environment.

**Knowledge and Experience**:
Good understanding of office practices and procedures in professional workplace
Confidentiality in the Professional workplace***

**_Desirable _**

**_Qualifications and Professional Memberships: _**

Law Degree

CILEX

**Knowledge and Experience**:_ _**

Understanding of the role of a pro bono Law Clinic within a university setting and
experience of working with Trainees Solicitors or students

Understanding of the importance of the Solicitors Code of Conduct and Principles.

**Part 2B: Key Competencies**

**Competencies are**
**assessed at the**
**interview/selection**
**testing stage
Understanding of operational protocols within a legal practice or professional work
environment

Good awareness of role of Legal Educ