Home Connections New Build Officer

3 days ago

Eastleigh, United Kingdom Abri Full time

We’re looking for a New Build Officer to join the Home Connections Team based in Eastleigh, Hampshire.

You’ll be expected to travel across all our office locations and new development sites within the Abri geography. The team are currently based in our offices 3 days per week which provides us with the opportunity for collaboration, training and meetings.

As a Home Connections New Build Officer, you’ll support the delivery of our new build affordable rented homes program. You’ll provide insight to our Development Team at bidding stage from a demand and location perspective and foster relationships with our Local Authority partners to ensure all homes are marketed and let in line with policy.

Ahead of letting our new homes, you’ll promote and deliver scheme briefings to internal teams ensuring our frontline colleagues have sufficient knowledge of the properties and local area to deliver a first-class service to our customers. You’ll support new and existing customers through their allocations and lettings journey, marketing our properties, making offers of accommodation, managing the assessment and verification process and signing them up to their new tenancies.

It’s a busy role, so you'll need to be organised and able to think on your feet. So, if you have experience of working in allocations and lettings or housing, you’re confident, self-motivated and have a drive to exceed personal, team and organisational targets, and are passionate in delivering excellent customer service then this may be the job for you

We will be holding interviews on 26/02/2025 at our head office in Eastleigh.

Abri is a large housing provider who own and manage over 50,000 homes and various community assets, serving 114,000 customers. Silva Homes joined Abri in October 2023 making the group a financially stronger and more resilient organisation. To help deliver our services Abri work with 36 local authorities and 63 different parliamentary constituencies alongside partners in our community.

Silva will operate as a separate legal entity under the Abri Group umbrella before fully transferring in 2024.

We believe everyone has the right to a good quality safe, warm and sustainable home in a community where they can belong, grow and thrive. What does that look like in real terms?

We’re investing £689m over the next ten years in our existing homes to improve building safety and make them more energy efficient.
- We’re delivering 10,000 homes by 2030, ensuring affordable housing is built where it’s needed most
- We’re investing in our communities, to address local issues and create opportunities for everyone

As we grow, we’re re-establishing our strong local presence to provide a really good service. Abri has adopted a regional approach to service delivery, with our operating areas split into three, each with their local governance and leadership. This will ensure our colleagues are more visible, accountable and better connected to our customers and local communities to meet their diverse needs.

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