IT Applications Trainer

2 weeks ago


London, United Kingdom The Hyde Group Full time

**London Bridge**

**Up to £39,000**

Hyde is looking to recruit an IT Applications Trainer on a 6 month fixed term contract.

Hyde is one of the UK’s leading and award-winning providers of affordable homes in London, the South-East, and surrounding areas. We provide and manage 50,000 homes for over 100,000 customers. Our ethos is simple: by providing customers with a safe and decent home, it allows them to realize their potential, enjoy their environment, and contribute to their community.

**Responsibilities**
- Design and deliver both induction and business-as-usual (BAU) IT training.
- Provide training on various software platforms including Northgate, Salesforce, Keystone, and more.
- Create, implement, and evaluate tailored training solutions for staff, ensuring effectiveness and relevance.
- Deliver floor walking sessions, both physical and virtual, for one-to-one training support.
- Continuously seek feedback to improve the IT training delivery and enhance service standards.
- Stay updated with software and technology changes, ensuring training materials are current and aligned with business requirements.

**Skills and Experience Required**
- Comfortable delivering training in person and in virtual environments, including on camera and voiceover.
- Excellent people skills, with the ability to clearly teach users how to navigate and operate IT systems.
- Experience creating and delivering training content that is engaging and easy to follow.
- Ability to adapt to changing business needs and develop creative training solutions.

**Benefits**
- A fantastic pension
- Life assurance
- Great holidays
- An award-winning flexible benefits package
- Volunteering days

Diversity and inclusion are integral to the Hyde Group. We strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds, and experiences, and we’re committed to cultivating an inclusive workplace that reflects our customer profile and where everyone is proud to be unique.

Hyde is a disability-confident employer, and we are here to support you with any reasonable adjustments you need throughout the recruitment process.


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