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Customer Service Cashier
2 weeks ago
Sean Graham are passionate about delivering great customer service and we are looking for people who enjoy working in a dynamic and customer focused environment
- **The Role**_
- Delivering consistently exceptional customer service and ensuring our customer’s a great customer journey, resolving complaints and issues when necessary.
- Ensuring compliance with the following;
- Health and Safety Procedures
- Think 21
- Security procedures
- Social responsibility
- Responsible Gambling and Self Exclusion Guidelines
- Cost control and Bet Translation Procedures
- Ensuring the shop is clean and a shop tidy is completed at regular intervals when on duty.
- Ensuring the Customer Service Cashier understand the company’s product offering in shop to enable them to have confident conversations with customers.
- Maintaining high shop standards, taking pride in the shop and ensuring all colleagues adhere to the company uniform policy.
- Understanding how they can personally impact the shop’s profitability.
- **Person Specification**_
- Passion for delivering great customer care
- Ability to adapt and learn
- Self-Motivation
- Happy to work alone and within a team
- Strong organisation skills
- Ability to build strong relationships and communicate effectively
- Ability to deal with tough situations in a calm and professional manner
In Return we offer you
- Competitive Salary and benefits
- Full Training Program
- A clear and achievable career path
- 28 days paid Holiday (pro rata)
Our shop Opening Hours are between 9:45am - 9.30pm Monday to Sundays
In this role your contract hours will include evenings, weekends and Bank Holidays
Shifts are devised on a rota basis and will change weekly.
- **At Sean Graham we believe we’ve got the best brands in betting and gaming and the best people behind them too. There’s never been a better to join**_
**Job Types**: Full-time, Part-time, Permanent
Pay: £11.50 per hour
Expected hours: 19.5 per week
**Education**:
- A-Level or equivalent (preferred)
**Experience**:
- Customer service: 1 year (preferred)
- Cash handling: 1 year (preferred)
- Retail sales: 1 year (preferred)
**Language**:
- English (required)
Work authorisation:
- United Kingdom (required)
Willingness to travel:
- 25% (preferred)
Work Location: In person
