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Operations Support Officer

2 weeks ago

Cleator Moor, United Kingdom Howgill Family Centre Full time

**OPERATIONS SUPPORT OFFICER - ALL YEAR ROUND 30 hours**

**£27,898.00 FTE £22,620.00 Pro Rata**

**Howgill Family Centre, Birks Road, Cleator Moor, CA25 5HR**

**About us**

Howgill is dedicated to revitalising workplace culture and modernising operations to meet the evolving needs of communities across Copeland. Our initiatives are rooted in evidence gathered from various sources, including the Copeland Children’s Trust Board, the West Cumbria Child Poverty Forum, and the Transforming West Cumbria Family Wellbeing Project.

**About the Role**

We are seeking a Operations Support Officer to ensure effective communication of Howgill's social purpose offerings to stakeholders. This role will involve marketing our brand and services, gathering feedback, and reporting insights for continuous improvement.

**Responsibilities**
- Produce and distribute high-quality internal and external communications materials.
- Update website content and distribute newsletters.
- Champion employee attraction, retention, and development.
- Assist in designing and delivering community events.
- Manage payroll, staff inductions, and performance monitoring.
- Oversee IT and organisational software.
- Enhance customer service and satisfaction.
- Maintain excellent filing and sorting skills.

**Requirements**:

- Strong communication and interpersonal skills.
- Experience in marketing and communications.
- Ability to manage multiple tasks efficiently.
- Proficiency in IT tools and software.
- Commitment to community engagement and social impact.

**Job Type**: Part-time

**Salary**: £22,620.00 per year

**Benefits**:

- Company pension
- Employee discount
- Sick pay

Schedule:

- Monday to Friday

Work Location: In person

Reference ID: Operations Support Officer - Cleator Moor