Recruitment Assistant

**About The Role**:
**Would you like the opportunity to work in a professional, fast-paced, dynamic organisation and be part of workforce recruitment programmes to support the NHS, making a significant difference in putting people in places to care?**

We are looking for an exceptional Recruitment Assistant who is highly organised and enjoys administration to join our busy team. This is a brilliant opportunity to embrace the world of recruitment and utilise your existing skills.

**Role summary**:
**Location**: Hemel Hempstead

**Skills/Responsibilities**:
**Key responsibilities**:

- Manage the recruitment administration process on a day-to-day basis.
- Respond to all calls and requests professionally and proactively.
- Act as a resource, offering support and advice to the customer
- Respond to applicant queries professionally and proactively
- Liaise and develop relationships with the customer and external agencies
- Provide advice on the recruitment process to flexible and corporate staff
- Attend and contribute to meetings.
- Deal with customer complaints ensuring a positive outcome
- Communicate customer needs and expectations to the Recruitment Manager

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**To be successful in this role you will**:

- Bring experience working within administration or customer service, ideally in the recruitment sector
- Possess excellent communication skills (both verbal and written)
- Be able to work from our Hemel Hempstead office 3/4 days per week during probation and then moving to a hybrid working pattern of 2 days in the office and 3 days at home
- Be able to deal with a variety of stakeholders and have great communication skills
- Have excellent organisation skills and multitasking ability
- Have basic Excel skills
- Be a car driver and have access to a vehicle so as to be able to easily travel to client Hospital Trust sites as required

**About Us**:
**In return for your commitment, we will offer you some fantastic benefits**:

- **Generous annual leave allowance** - 27 days per year, plus bank holidays
- **Flexible Working** - we offer a range of flexible working options that include working from home
- **A commitment to talent management & development**:

- **Star of the Month** - Our star of the month award enables you to recognise colleagues or teams that have gone the extra mile and they could win £100 worth of shopping vouchers
- **Pension** - We’ll contribute up to 10% towards your pension if you join our stakeholder pension scheme
- **Life Assurance**:

- **Group Income Protection**:

- **Wellbeing Programme**:

- **Employee Assistance Programme**:

- **Employee Engagement & discounts platform**

**Our Commitment to You**:
The **Compelling Employee Journey** is our people development initiative that ensures whatever your path through NHSP you have opportunities to feel **_empowered, engaged and excel_** in what you do.

Throughout your employment you will have access to our **Institute of Learning** (IoL) our blended learning platform providing with you with a wide range of blended learning solutions to personalise your **Compelling Employee Journey**, helping and supporting you to be the best you can be through learning, development and personal growth.

**About Us**:
NHS Professionals (NHSP) run the largest NHS flexible staff bank, placing highly skilled temporary workers in NHS Trusts to meet their short, medium and long-term needs. Uniquely we are owned by the Department of Health and Social Care and we therefore reinvest any surplus we make directly back into the NHS.

We are particularly proud of being the first NHS organisation to gain the accreditation of **Top Employer** by the Top Employers Institute. This is a huge testament to our ongoing commitment to making NHSP a great place to work for all our corporate employees.