Receptionist

7 days ago

Tewkesbury, United Kingdom Cotteswold Dairy Full time

Due to the retirement of a long-serving and much loved Receptionist, Cotteswold Dairy - a family business with 85 years’ history - are looking for an exceptional, organised individual to represent our Tewkesbury Office as our new receptionist. The successful applicant will be the first point of contact for the Company providing a professional and welcoming service

You will enjoy building rapport with employees and customers, have a keen eye for detail, with the ability to work with a high level of accuracy in a fast paced environment

You will have worked in an office environment before and be adept at using Microsoft Office products including Outlook (Mail and Calendar), Word (including Mail Merge) and Excel. Part of your role will involve making bookings for hotels and travel arrangements as well as working alongside our sales team to check data input accuracy

**The Receptionist Role**

Key responsibilities of the role include:

- Greeting visitors warmly and directing them appropriately by contacting the staff they are due to meet
- Answering the switchboard and directing calls to the appropriate department or staff member
- Maintaining safety and security by following health procedures and issuing visitor badges
- Mail distribution: managing inbound and outbound post, and franking all letters
- Ordering and processing consumable requisitions, booking accommodation and travel
- Typing and general administrative duties as required, including Mail Merge and writing professional standard letters to suppliers and clients
- Supporting management with Administration duties

**Receptionist: Working Hours** †

Full Time: 0800 - 1630, Monday - Friday

Part Time: 0800 - 1630, Monday - Wednesday
- † If working part time, some flexibility will be expected to cover reception / sales holidays and absences on Thursday & Friday_

**Receptionist Training**

Full training will be given, and our receptionists work closely with the sales teams who are currently transitioning to a new sales system architecture. Our sales co-ordinators will fully support the receptionists in this process

With a dedicated Learning & Development Co-ordinator on site we offer development opportunities within the role to broaden your skillset and the ability to gain recognised qualifications. We strongly encourage progression within the business, and there are many additional skills you can gain as a receptionist to further your development

You will enjoy meeting people, be extremely organised, have the ability to multi-task, possess high levels of commitment and motivation, be a strong communicator, with the ability to foster and maintain excellent working relationships

**Company Benefits**

We also offer benefits including:

- Competitive salary with scope to train and advance within the business
- 30 days’ holiday inclusive of Bank Holidays *
- Additional day of holiday after 3 years’ service
- Refer a friend - potentially receive £500
- Cycle to work scheme
- Discounted products, including doorstep delivery where available
- Group personal pension scheme
- Health and wellbeing benefit via Simply Health
- Part Time roles offer pro-rata benefits

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