Veterinary Receptionist

**Your role and responsibilities**

We have an exciting opportunity for a Veterinary Receptionist. The role of a Veterinary Receptionist is extremely important as we are integral to creating the first impression of our practice. Clients and visitors should be welcomed in a warm, friendly, courteous and professional manner.

You will be part of the amazing Folly Gardens Veterinary Clinic, Walton Cardiff team consisting of Veterinary Surgeons, Nurses, Patient Care Assistants and Veterinary Receptionists. All based within the clinic and supported by colleagues based within the other clinics. There will be flexibility to work at the three sites.

Your duties will include:

- Welcoming clients both into the clinic and via telephone calls
- Answering client enquiries
- Supporting with stock management
- Assisting Vets with repeat prescription requests
- Cleaning
- Organisation duties including filing
- Cashing up

**Hours and package**
- From £21,000 (dependent on experience)
- Full - time
- 40 hours per week
- Working hours between 8.00am - 7.30pm (Monday - Friday)
- Saturday working on a rota basis (no more than 1 in 3)

**Benefits**
- 5 weeks holiday plus bank holidays and Birthday Leave
- Career progression opportunities
- Staff discount schemes
- Life Assurance
- Enhanced sickness pay
- Enhanced equal family leave
- E-car salary sacrifice scheme
- Employer contribution pension scheme
- Recruitment referral reward scheme
- Wellness program including:

- Employee assistance program
- Eyecare voucher scheme
- Free annual Flu jab
- Cycle to work scheme

**About us**

Folly Gardens was established in Tewkesbury over 30 years ago, maintaining an excellent reputation whilst growing from strength to strength. In 2012, they moved to a large purpose-built facility at Walton Cardiff, expanding their expertise and services. They now have three more locations giving a total of four clinics as well as a mobile service available. Folly Gardens offer a full range of services for all small animals and exotics. Not only do they offer routine preventative healthcare and support for sick and injured patients, it also offers more advanced procedures including orthopedic and soft tissue surgeries, ophthalmology and diagnostic referrals as well as CT scanning. They have recently become RCVS accredited and awarded ISFM cat-friendly status.

At Linnaeus, we are committed to supporting the physical and mental health of all our Associates. We have an amazing team of Mental Health First Aiders (MHFA) across our practices and central support office in addition to a confidential Employee Assistance Programme which is available for everyone.

**Job Types**: Full-time, Permanent

**Salary**: From £21,000.00 per year

**Benefits**:

- Company pension
- Cycle to work scheme
- Employee discount
- Referral programme
- Relocation assistance
- Sick pay
- Store discount
- Wellness programme

Ability to commute/relocate:

- Tewkesbury, GL20 7SP: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Veterinary Receptionist: 1 year (required)
- Customer Service: 1 year (preferred)

Work Location: One location