Prescriptions Administrator and Reception

5 days ago


Sale, United Kingdom Firsway Health Centre Full time

**Firsway Health Centre**

**Job Description: Prescriptions Administrator**

**Responsible to: Practice Manager**

**Reports to: Medicines Manager**

**We are looking for someone who can work in a fast working environment**

**Part-Time 17.5 hours weekly - Monday to Friday - Flexible between hours of 8am-6.30pm, will also need to work a Thursday 6.30pm-8pm on a rota basis (currently approx. 1 every 8 weeks)**

**Salary - £12.40 per hour.**

**Benefits**:
25 days holiday allowance plus bank holidays off, Extra 2 days for 2 year service, Extra 3 days for 5 year service.

Birthday Day off

Vouchers for recognition of service

Blue Light Discount service

Flu vaccinations

Free staff car parking

Summer and Christmas party events

Job Summary

To provide a friendly and welcoming reception service to all patients, staff and visitors to the Health Centre and to deal with all enquiries/tasks in a competent and thorough manner.

Duties
- Answering telephone calls
- Politely greeting patients and visitors to the Health Centre
- Dealing with all requests from patients, staff and health care professionals
- To be able to use the appointment system confidently, book, cancel and re-schedule appointments
- Updating patient details on the clinical system
- Generating repeat prescriptions
- Liaising with local pharmacies and dealing with queries
- Filing repeat prescriptions and letters for collection
- Giving out result comments from GPs
- Typing
- Chase clinic letters from hospitals regarding medication changes
- Dealing with odd quantity queries and requesting them once a form is completed
- Adding on INR results for Warfarin medication
- Chasing shared care protocols when required for Amber drugs
- Dealing with prescription enquiries from patients on the enquiry desk
- Ensuring that all prescription request forms are up-to-date
- Logging and posting prescription to patients if required in SAE
- Generating acute prescriptions
- Generating monitored drug prescriptions and downloading blood test results from ICE
- Undertaking all training as required for the job role
- Any other duties deemed commensurate with the job grade

Key competencies
- Good verbal and written communication skills
- professional and friendly personal presentation
- customer service orientation
- information management
- organizing and planning
- attention to detail
- initiative
- reliability

**Job Type**: Part-time

Pay: From £12.40 per hour

Expected hours: 17.5 per week

**Benefits**:

- Employee discount

Schedule:

- Monday to Friday

**Experience**:

- Administration: 1 year (required)

Work Location: In person

Application deadline: 09/06/2025


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