Referrals Co-ordinator
2 weeks ago
Referrals Coordinator - The Cambian Group - Heaton Mersey, Stockport
Monday - Friday 9am - 5pm
£21,675 rising to £22,675 after probation
25 Days Holiday + Bank Holidays
Main purpose of the Job:
You will report directly to the Referrals Manager and Business Development Director. Your role is to manage the front-line residential referral process for all new placements and be part of an energetic and high performing Business Development Team. Your role is to provide pro-active main support on the front-line of the referrals & admissions process.
Duties & Responsibilities:
Manage the in-coming placement referral process. This includes filtering and matching each referral to our residential services, constructing the appropriate reply and following up, as appropriate, with customers to achieve a placement.
You will report directly to the Referrals Manager and Business Development Director
Logging all referral activity so it can be shared effectively across the business
Other general administration that ensures a smooth running and organised department
Maintain good working relationships between finance, regional managers and commissioning managers
To be able to complete all aspects of the current administrators role for leave and any sickness
The above duties are a guide to the nature of the work required and are not intended to reflect all the tasks associated with the role.
Knowledge & Skills
Excellent communication skills
Task-oriented and able to demonstrate a commitment to completing the tasks required to fulfil the role
Understanding of databases, data tracking and data reporting
Ability to learn about specialist children’s services
Bright and able to work on own initiative
Professional with a strong work ethic, with a high quality output
Excellent IT skills and Microsoft skills, especially Power Point
Flexible, committed and enthusiastic to contribute to a smooth run of the department
Integrity
Experience
- Experience within a professional and commercial environment
- Experience of working Childcare sector (desirable)
- Experience of working in a Marketing department (desirable)
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