Customer Service Representative

2 weeks ago


Salisbury, United Kingdom PSA Parts Ltd Full time

Do you love delivering amazing customer service?

As part of our exciting expansion, we’re looking to grow our customer service & sales support team with additional Customer Service Advisors, ensuring we deliver the exceptional levels of service required in a modern digital market. Our customers include both B2C e-commerce consumers and B2B trade businesses across the UK and beyond.

PSA is a leading international distributor of Consumer Electronics & IT Products with offices in Salisbury, London, Northampton, Rotterdam, Rhode Island & Melbourne.

We manufacture a range of high-quality IT, mobile & consumer electronics products. We also work worldwide distributing and e-tailing brands such as Duracell, Braun, Oral-B and many others.

Specifically, we are looking for individuals with the following:

- A genuine passion for great customer service and a desire to help solve customer problems and support our team of account managers.
- Excellent verbal and written communication skills.
- A desire to work in a team and help colleagues.
- The ability to solve problems and resolve customer complaints in a positive way.
- Excellent IT skills using the basics.
- A passion for achieving goals and motivation to reach targets.

If this is you, we’d love to hear from you

What you can expect from us as:

- A competitive salary including a monthly bonus scheme.
- A modern, fun working environment.
- 22 days holiday (pro-rata) plus public holidays.
- Birthday leave on us
- Company pension scheme.

Our standard hours are Monday to Friday - 09:00 to 17:30

**Job Types**: Full-time, Permanent

Pay: £25,000.00-£27,000.00 per year

Additional pay:

- Performance bonus

**Benefits**:

- Casual dress
- Company events
- Company pension
- Cycle to work scheme
- Employee discount

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Salisbury SP1 1EY: reliably commute or plan to relocate before starting work (required)

**Experience**:

- customer service: 1 year (required)

Work Location: In person

Reference ID: CSF-SAL25



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