Housing Estates Management Supervisor

2 weeks ago

Dunfermline, United Kingdom Fife Council Full time

**Proposed Interview Date: Week Commencing 17 February 2025**

**Closing Date: Monday 10 February 2025**

**Contract Type: Permanent (3 vacancies)**

**Salary: FC5 £27,087.17 - £29,508.69 + Unsocial Hours Enhancement**

**Working Pattern: 36 hours per week on a rolling 3 week rota**
**Week 1 - Mon/Tues - 7pm - 7am, Sat/Sun 7am - 7pm**
**Week 2 - Fri/Sat/Sun - 7pm - 7am**
**Week 3 - Wed/Thurs - 7pm - 7am**

**Location: Halbeath Depot, Halbeath, Dunfermline covering Fife Wide**

**Supporting Statement**

**Job Details**

A new exciting opportunity has arisen in the Housing & Safer Communities Service as a Housing Estates Management Supervisor working from our new CCTV hub monitoring and patrolling high rise blocks throughout Fife. There are three positions available.

Key aspects of the Housing Estate Management Supervisor role will include:

- Help to deliver a 24 hour service which addresses estate management in high rise blocks and the local community, react to emerging issues and support the work of Housing & Communities.
- Leading a team of Housing Estate Management Officers who work in multi-storey blocks and out in the community across Fife, providing residents with a friendly, clean and safe environment to live in.
- Monitor CCTV & alarm systems within the CCTV Control Room and deliver/co-ordinate appropriate responses to incidents/activations as they arise.
- Scheduling work, updating rotas and instructing team members on day-to-day tasks and workload, assisting with staff annual leave and absence management.
- Instruct staff as required on matters relating to their job completion (i.e. specification details, aims and values).
- Managing and supporting team members so they can perform their roles safely and to the best of their ability.
- Providing regular ‘hands-on’ coaching to team members in methods of service delivery to encourage and maintain good practices.
- Ensure we comply with Health and Safety and Building Safety policies. carrying out appropriate employee risk assessments and carry out training with employees.
- Mobile technology and support will also be provided to assist you in your role.
- Supporting your manager, but also engaging with other Safer Communities and Housing Lead Officers who may have specific issues in their areas.
- Carry out Housing Estate Management Officer duties where required.

**The Person**

Show they have supervisory and team leading skills.

Be able to evidence communication, organisational and I.T. skills.

Have working knowledge of CCTV equipment and the ability to embrace technology.

Current best practice in caretaking/concierge service or similar environment.

Have a flexible approach to work, hours and locations.

Can form good working relationships with others.

A link to the role profile is included below where you will find more information about the job and the type of person we are looking for.

**Further Information**
- **Role Profile -**When preparing your supporting statement, review the role profile and think about how you meet the essential criteria Role Profile
- **How We Work Matters -**Our employees are expected to display and promote certain behaviours in the workplace. See our How We Work Matters behaviour framework for more information.
- **Employee Benefits -**Employees have access to a benefits package that offers discounts on a wide range of products and services.
- **Directorate Information -**Council Department information

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