Product Launch Specialist

4 days ago

London, United Kingdom Head Office Full time

**What’s the role about?**

This is a fixed term contract to join the John Lewis Partnership within the Product Launch space.

In this role you will be the point of contact for suppliers for all Product Set Up activities and drives compliance to ensure data is complete and accurate. As well as escalating ongoing compliance issues as appropriate, building strong relationships across Product Launch Operations to support end to end improvements. You will also take ownership of supplier compliance of ‘right first time’ data through supplier training and works closely with Product Launch colleagues to ensure that product information is to the required standard.

**What will you be doing?**

As a Product Launch Specialist, your responsibilities will include but are not limited to:

- Setting products up in all relevant systems including creating customer facing tickets ready to be printed in our shops
- Ensuring suppliers are completing data on time and in full
- Working to a critical path to ensure products can launch as soon as they arrive in stock
- Collaborating with colleagues in Buying & Merchandising & Product Launch Operations to mitigate risk to our launch plans
- Working with suppliers to help them meet our launch requirements

**What you'll have**
- Experience with data entry in multiple systems
- Good Excel skills, comfortable with VLook ups for example
- Comfortable in a team and working with stakeholders

**What else could you bring?**
- Experience of meeting KPIs and/or SLAs in an operational team
- Ability to prioritise
- Understanding of the product launch process in a retail business
- Ability to manage multiple tasks and work to tight deadlines

**Additional Information**:
The Partnership supports agile and flexible working practices, such as when, where and how we work. We have several different ways to work flexibly, including part-time, flexible or compressed hours, and job sharing. Head office areas also support a blended working approach. You'll have the opportunity to discuss this further with the hiring manager during your interview and, where it is operationally practicable, they'll do all they can to accommodate your needs.
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