Insurance Claims Administrator

6 days ago

Perth, United Kingdom NFU Mutual Agency Full time

**The role**:
**Insurance Claims Administrator / Handler - Perth**

**The salary for this role is dependent on experience.**

**Full Time Position**
**Permanent Contract**
**Location: Perth - Broxden Business Park**
**Our office is open Monday to Friday from 8.45am until 5.15pm.**
**We offer 22 days a year for annual holiday plus bank holidays. This increases with length of service.**

**Introduction to NFU Mutual**

NFU Mutual offers a wide range of products and services, including general insurance, life, pensions and investments and has been providing quality insurance for its customers, for over 110 years. We carefully balance delivering excellent service to our customers whilst ensuring the business is run effectively. As a mutual, supporting our customers and paying their claims comes first. We are a top ten UK insurance company and the UK’s largest rural insurer, with an agency network of over 250 local offices.

**About the Agency**

The Perth agency, is a well-established and consistently high performing agency. The friendly and supportive team have a range of experience which combine to offer the best possible customer and business outcomes. This role is the chance to join a nationally recognised agency with the opportunity for internal progression and a focus on continual colleague development.

**About the role**:
We pride ourselves on excellent customer service and as a Insurance Claims Administrator/Handler, you will be the first port of call for our customers wishing to make a claim on their policy. You will enjoy talking to clients on the telephone, have a positive ‘can do’ attitude to problem solving and solution finding and like working in a customer support office environment.

**About you**:
Ideally you will have National 5 or equivalent in Maths and English but an interest in the financial services industry and experience in providing customer service or working directly with customers would be an advantage.
The ability to work with word, excel and PowerPoint would be an advantage.

**Our commitment to you**:
Full training will be provided and will mainly be webinar and workbook based. You will be fully supported through this period of learning.

**Benefits**:
The salary for this role is dependant on experience

We offer 22 days a year for annual holiday plus bank holidays. This increases with length of service.

**Please note you will be employed by an Agent of NFU Mutual and not NFU Mutual directly.

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