Accounts/admin Officer

About the role
We’re looking for a detail-oriented and proactive Accounts Officer to join our busy and friendly Commercial Estates Team on a permanent basis.

You’ll play a vital role supporting the management of a diverse commercial property portfolio. From raising invoices and calculating rents to dealing with debt recovery, tenant queries and managing supplier accounts, your work will help ensure the smooth operation of the service. You'll also work closely with the wider admin team, providing flexible support across Asset Management and Operations.

This is a fantastic opportunity for someone with strong admin and finance skills, ideally with experience using ERP Gold or similar systems.

What will you be doing?
The post holder is expected to demonstrate an awareness and understanding of equal opportunities and the diverse behavioural, physical, social, and welfare needs of others. They must comply with all Council policies and procedures, including but not limited to safeguarding, financial regulations, promotion of equalities, customer care, agreed audit actions, and health and safety, ensuring reasonable care is always taken for the health, safety, and welfare of themselves and others. The role also involves undertaking any other duties that fall within the broad spirit, scope, and purpose of the job description and are commensurate with the grade of the post. Participation in learning and development activities, as agreed through probationary or personal development reviews or other relevant frameworks, is required to meet both service and individual objectives. This job description outlines the key responsibilities of the role and reflects the level of accountability required. Duties may be reviewed and updated as necessary in consultation with the post holder to reflect evolving needs and circumstances but are generally listed below.
- Providing administrative and financial support to the Commercial Estates Manager and Senior Accounts Officers.
- Supporting the Estate Surveyors in various aspects of property management.
- Working closely with the departments Accounts Officers, offering flexible support where needed.
- Calculating, raising, and monitoring rents, service charges, insurance and tenant-related charges.
- Being a key point of contact for our commercial tenants, delivering excellent customer service.
- Using ERP Gold to raise purchase orders, contracts, and invoices.
- Supporting month-end, year-end, and weekly finance cycles alongside the Senior Accounts Officers.
- Reviewing contract details to assist with maintenance, compliance, and project orders.
- Managing key supplier accounts - reconciling, receipting, and resolving queries.
- Assisting Debt Recovery and the Estate Surveyors by producing statements and supporting rent recovery processes.

About you
- Solid administrative and organisational skills.
- Experience in finance or property-related admin roles.
- Familiarity with ERP Gold or similar finance systems (preferred).
- Accuracy and confidence when working with financial figures and rent calculations.
- A helpful, customer-focused approach when dealing with tenants and colleagues.
- A team player who enjoys working collaboratively and supporting others across teams.

About us
Our Values and Behaviours

Our values define who we are and how we operate, by forming the foundation for how we interact with our customers, colleagues and provide our services. They are also at the forefront of our decision making and delivery and are:
Customer-focused
Respectful
Efficient
Supportive
Trustworthy

Our Key Commitments

Our key commitments help ensure that the priorities we make, now and in the future, maintain the necessary breadth of focus in those areas that we believe matter most.

We are proud to be a recognised Disability Confident Employer and is committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role.

North Northamptonshire Council re-signed the Armed Forces Covenant in June 2024 which highlights the Council’s pledge to support the Armed Forces community. The council obtained the silver status award for the Defence Employer Recognition Scheme (ERS) and we are now currently working towards achieving Gold status.

We aim to be a carbon neutral Council by 2030.

Further information can be found at Jobs and careers | North Northamptonshire Council (northnorthants.gov.uk)

Our benefits
Here at North Northamptonshire Council, we’re transforming for the better, using all our creativity and imagination to create the best life for our local people.

You’ll find that we have a wide range of careers that may be more surprising than you think

Why choose us?

We offer a vibrant working environment with:

- a competitive salary
- a pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection.
- lots of opportunities to develo