Hire Desk Controller

2 days ago

Erith, United Kingdom MGF Full time

MGF are currently seeking to recruit a **Hire Desk Controller** to join the Hire Desk team at our Dartford depot in Kent.

Reporting to the Depot Operations Manager, you will provide an efficient and effective service on the Hire Desk to assist the team with their activities.

**Responsibilities**
Your responsibilities will include:

- Answering incoming calls
- Dealing with enquiries and converting them into hire business
- Responsible for receiving orders (On-hires) and requests for collections (off hires)
- Calculating and supply of quotes on CRM system
- Planning transport for deliveries and collections
- Daily preparation of driver’s paperwork
- Daily communication with sites
- Scanning
- Monthly reports
- Customer’s loss & damage reports
**Core Requirements**
We are seeking a team player with a flexible approach who is capable of prioritising a varied workload.

The core skill requirements of this role are:

- A professional manner with good communication and people skills
- PC literate with experience of Microsoft Systems
- Ability to prioritise work load and work to tight deadlines
- Local area knowledge for the depot areas served
- Motivated self-starter with good administration, time management and organisation skills
**Additional Information**
If you are a Hire Desk Controller with the required skills and would like to work for a well-established company, we are looking for individuals like you.

MGF is a privately owned independent company specialising in the supply of excavation support equipment to the construction industry through hire and sale. Our strategy is to provide a comprehensive service to our customers. This is achieved through continuous investment in our products, infrastructure, processes and people to achieve long term sustainable growth. Employing over 400 staff, we operate nationally from 14 locations.

**More Details**

All applicants will be treated in the strictest of confidence.

**Job Types**: Full-time, Permanent

Schedule:

- Monday to Friday

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