Insurance Administrator

**Salary**:
Up to £29,000.00 plus benefits (_Depending on Experience)_

**Benefits**:

- 28 Days holiday + UK Bank Holidays
- Paid day off on your birthday
- Enhanced Parental Leave - _Maternity pay (after 2 years’ service) = 13 weeks full pay and 13 weeks ½ pay with / Paternity (after 2 years’ service) = 4 weeks full pay_
- Company Pension Plan
- Income Protection Insurance Scheme
- Death in Service Benefit (x2 times your annual salary)
- Cash plan benefit to assist with medical and wellbeing costs
- Annual charitable donation to chosen charity
- Support & funding for study towards your professional qualification
- Free on site parking
- Work from home (Once competent and agreed with line manager)
- Employee wellness programmes
- Cycle to Work Scheme
- Company Events
- Casual Dress
- Refer a friend scheme
- Paid time off for volunteering

**Experience & Qualifications**:

- GCSE Maths & English at grade C/Level 4 or above
- Insurance experience preferred but not essential (as full training will be provided)

**About Us**

DCR are a specialist insurance broker with profound depth of experience and expertise in our chosen sectors. The industries we currently choose to work in are Waste & Recycling, Haulage & Transport, High Risk Liability sectors (Asbestos, Utilities, Demolition, Groundworks).

We currently operate under two brands:
Direct Corporate Risks: Waste, Recycling, Asbestos, High Risk & Construction

RHA Insurance Services: Haulage & Transportation

**About our Culture & Values**:
As part of Lloyd & Whyte Group, we embed the core values of Fun, Supportive, Partnerships, Professional and Ambition into our business. Our values guide our business decisions; how we implement them defines our culture.

**About the role**:
We have ambitious growth plans and are looking for a dedicated fleet administrator to work alongside our sales executives assisting them with policy governance and processing, invoicing and documentation issue.

**Key Responsibilities**:

- In conjunction with your Account Executive & account Handling team, you will administer changes to motor fleet policies including vehicle adjustments, driver referrals, declarations and renewal terms where required
- Negotiating terms / quotes with underwriters
- Liaise with clients on a daily basis, answering incoming telephone enquiries and dealing with any necessary policy amendments as required, including the updating of the MID where necessary.
- Chasing up clients for any additional information as and when required.
- Maintaining a diary system
- Account management including renewal chasers through to file closures.
- Maintain company records on their Back Office IT system.
- Issuing Invoices, broker certificates and policy documentation.
- Undertaking vehicle amendments and adjustments, including updating the Motor Insurance Database
- Ensuring that all documentation and processing meets the company’s compliance standards

**Job Types**: Full-time, Permanent

**Salary**: Up to £29,000.00 per year

**Benefits**:

- Additional leave
- Bereavement leave
- Casual dress
- Company events
- Company pension
- Cycle to work scheme
- Employee mentoring programme
- Enhanced maternity leave
- Enhanced paternity leave
- Financial planning services
- Free parking
- Health & wellbeing programme
- On-site parking
- Paid volunteer time
- Referral programme
- Sick pay
- Work from home

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme

Ability to commute/relocate:

- Billericay: reliably commute or plan to relocate before starting work (required)

**Experience**:

- insurance: 1 year (preferred)

Licence/Certification:

- GCSE Maths & English at grade C/Level 4 (required)

Work Location: Hybrid remote in Billericay