Credit Controller

**Salary**:Up to £27,500.00 (FTE & depending on experience) + benefits

**Working hours**:22.5 hours per week

**Duration**:Permanent

**Location**:Billericay

**About the role***:
**Lloyd & Whyte**, who are proudly part of **Benefact Group**, are looking for a **Credit Controller** to join our **_DCR _**team in their **Billericay** office.

To provide **credit contro**l** and **admin support** to the DCR and its regional office network, ensuring **high levels of service** are provided to our partners in support of the **business strategy.**

Joining our rapidly expanding and

innovative Group presents a fantastic opportunity to develop your career and

become an integral part of an inclusive, purpose-led organisation.

**Key responsibilities**:

- Achieve individual objectives and key performance indicators as set and agreed
- Reduction of overdue debtor balances
- Responsible for the day to day management of customer accounts including collection payments, payment chasers, finance set ups and accounts queries
- Assist with administration relating to external and in-house direct debit schemes
- Provides direct customer contact through various means of communication
- Work collaboratively with all colleagues to deliver an exceptional client experience
- Ad hoc tasks as directed
- Support colleagues from all areas of the business as required

**Knowledge, skills and experience**:

- Demonstrate our values of Fun, Supportive, Professional, working in Partnership and Ambitious
- Confident and capable of building rapport over the telephone to provide an excellent client experience
- Ability to work in a regulated, compliant and client focused environment
- Organised, resourceful, deadline driven and supportive of the wider team
- Quality orientated with great attention to detail
- IT literate
- 2+ years as a credit controller

**What we offer**:

- 28**days annual leave plus bank holidays
- Your birthday off
- Group Personal Pension
- Bonus scheme
- A holiday buy scheme
- An array of health and wellbeing benefits, company cash plan, income protection and life assurance
- Enhanced sick pay and parental leave
- Support and funding toward study and professional qualifications
- Paid time off for volunteering

**Lloyd & Whyte** offer a range of specialist insurance services to a variety of clients. Our specialisms range from niche scheme insurance for Healthcare professionals to expert insurance for commercial motor vehicles and professional broker-to-broker insurance services. We also have a wide range of personal insurance services that cover homeowners from standard houses through to thatch & listed character properties and high value homes. The Lloyd & Whyte Group is split into five different client divisions which include multiple companies and brands.

**Benefact Group** is a unique international financial services Group made up of over 30 businesses. We are owned by a charity and are currently the UK’s 3rd largest corporate donor, having given away £200 million since 2016. We have ambitious plans to become the UK’s number one corporate donor, with strategic objectives in place to double the Group’s size.

We believe it’s essential to attract, empower, grow and reward talented people, offering fantastic opportunities for career and personal development. Our giving ethos, 135-year history and the diversity of what we do, has enabled us to build a culture of kindness, great ambition, and of passionate people driven to do better and be better.

**_ If you need any additional support during the recruitment process, then please let us know._