Accounts Receivable

**Accounts Receivable / Credit Control Specialist** (Flexible working)

**Location**: Billericay - Essex.

**Type**: Full time

**Salary**: Circa £30,000 depending on experience.

At Hallmark Luxury Care Homes, we live for every moment, cherishing the privilege of aging and embracing it with open arms. Since our inception in 1997, we've dedicated ourselves to celebrating and supporting individuals to thrive in later life. With 22 care homes across England and Wales, we're committed to delivering exceptional care, filled with warmth, compassion, and a person-centered approach.

**The Role: Accounts Receivable / Credit Control Specialist**

Reporting to the Financial Controller, the Accounts Receivable Specialist is responsible for supporting the Accounts Receivable team to ensure that resident billing and contract management is carried out in an accurate and timely manner.

The Accounts Receivable Administrator will be part of the Finance team ensuring the highest standards are achieved to meet the needs to the homes

**Your Responsibilities**:

- Prepare and complete all sales billing for residents. (Private fee payers, Local authority/FNC invoicing & relevant third party as required)
- Check the daily accuracy of Caresys (Billing, cash and debtors system) sales information.
- Ensure residents contracts and all relevant paperwork are complete & received on a timely basis.
- Setting up direct debit profiles for the residents or our Care Homes.
- Liaise with social services and other local authorities regarding change of terms and fees.
- Monitor and report on the homes average weekly fees
- Produce reports on a timely basis and attend regular meetings with the Financial Controller to review outstanding contracts and billing issues.
- Ensure the month end procedures and deadlines are followed.
- Collaborate with General Managers, Customer Relationship Managers and Business Administrators as necessary.
- Provide assistance at the Year End audit
- Assist the Financial Controller with projects that may arise in the development of the business
- Final accounts preparation and refunds processing.
- Manage the collection of all outstanding debt across the Group.
- Keep a record of all correspondence with aged debtors on a debtors report.
- Record the receipts of funds from residents, new and existing

**What We're Looking For**:

- Previous experience of working in an Accounts Receivable role is essential
- Someone with an empathetic nature, to work with Residents, families or next of kin relations over the phone regarding ‘aged debt’
- Experience of Credit Control / Admissions and discharges.
- Good understanding of Commercial Finance
- Experience of communicating with customers.
- Strong administration skills and ability to work with high volumes of different workloads and remain calm.
- Must be a team player and genuinely enjoy interacting with a friendly small team.
- Flexible to occasionally work outside of standard hours.

**Reap the Rewards**:
Your dedication and hard work will be celebrated with a competitive salary, outstanding training and development opportunities, and a supportive work environment. But that's not all Here's what else you can expect:

- Company pension scheme.
- 32 Days holiday including bank holidays.
- Valued as our Greatest Asset: Be part of a values-driven company that puts people first.
- Skyrocket Your Career: Avail yourself of industry-leading training and development, propelling your career to new heights.
- Wellness Matters: Enjoy excellent benefits, including a pension, life assurance, and optional healthcare.
- Exclusive Perks: Embrace our rewards and discount scheme - Hallmark Rewards.
- Balance is Key: Experience a fulfilling work-life balance, nurturing your well-being.