Regional Fundraising Operations Officer

2 weeks ago

London, United Kingdom Prospectus for Parkinson's UK Full time

**About the role**

To be working at Parkinson’s UK at this time could well be a career high and a life event for all of us. We’re moving fast now to deliver better treatments and maybe a cure for Parkinson’s within years, not decades and you would be part of the Regional Fundraising Operations team.

Within this exciting role, you will work with the Regional Fundraising Operations Team and other members of the Parkinson’s UK Fundraising & Experience Directorate, to ensure effective delivery of the Regional Fundraising strategy and meet the increased demand in income, necessitated by significant growth and development of the charity.

**What you'll do**
- Ensure all supporters and potential supporters of Parkinson's UK are provided a welcoming, efficient, proactive and professional service.
- To work with the Regional Fundraising team and other members of the Directorate to ensure effective delivery of the regional fundraising strategy
- Responsible for actively delivering projects and product development work as identified by the Regional Fundraising Management team
- To forge excellent relationships with PUK supporters, engaging with them to further develop the relationship

**What you'l bring**
- Experience in delivering effective supporter care
- Demonstrable experience of working with a relational database, and accurate data entry
- Strong written and verbal communication skills with the ability to communicate with people at all levels providing clear information, support and advice both verbally and in writing
- The ability to deal with customer enquiries in a diplomatic and sensitive manner

As well as flexible working hours, this role is offered on a flexible contract giving you the opportunity to also work from home three days a week. You’ll be required to cover your own travel expenses to the office.

**Job Types**: Full-time, Permanent

**Salary**: £32,468.00 per year

**Benefits**:

- Flexitime
- Work from home

Schedule:

- Flexitime

Work Location: Hybrid remote in London, SW1V 1EJ

Flextime

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