Customer Service Advisor

6 days ago


The Home, United Kingdom LKQ Euro Car Parts Full time

**Customer Service Advisor**

**Working from home**

From colleagues to customers, people are at the heart of everything we do at LKQ Euro Car Parts. Our Customer Service Advisor’s listen to our customers to understand their concerns and resolve them efficiently.

**Keyresponsibilities**
- Providing first-class service to customers via our web platforms
- Increasing customer satisfaction and retention
- Improving website conversion through effective parts identification first time
- Taking orders from customers over the phone when needed
- Ensuring all customer contacts are logged in the system
- Making the customer top priority at all times.

**Skills and experience**
- Customer service experience
- Strong phone handling skills and active listening
- Ability to adapt to different types of characters
- Experience working in a fast paced environment

Your hands may be full in this role, so the ability to multi task is essential This is a fantastic starting point at LKQ Euro Car Parts and a great way to have an overview of the entire business. We encourage internal progression, so with this role theopportunities are endless.



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