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Receptionist

2 weeks ago

Leatherhead, United Kingdom Halcyon Offices Ltd Full time

**Receptionist/ Concierge**

**Location: Leatherhead**

**Salary: Starting at £21,500 per annum / £10.50 per hour**

**Hours: Monday to Friday - 8 hours a day between the hours of 8.30am and 5.45pm**

**Start date: To be confirmed**

**Job type: Full Time Maternity Cover - Fixed Term Contract**

Halcyon Offices provides space for our clients with a wide choice of offices including serviced, semi-serviced or leased offices.

This is a fantastic opportunity for a motivated individual to join our Reception team in Leatherhead.

If you are an individual who has reception and administration experience, who is confident multi-tasking and who thrives in a customer orientated environment, this is the perfect opportunity for you

**Responsibilities of theReceptionist/ Concierge role**:
Client service and liaison are paramount in this role, as you will be at the forefront of the business, enhancing client experience, and creating positive relationships across our offices in Leatherhead. A typical day will focus on 3 key areas:
**Front of House**
- Dealing with client service from initial enquiries through to provision of our full-service offering.
- Receiving and directing all incoming calls in a clear, efficient and professional manner.

**Facilities and Buildings**
- Monitoring standards throughout reception, communal areas, and meeting rooms.
- When issues arise, ensure these are addressed as a matter of priority

**Operations and Administration**
- Completing administration processes in a timely manner and accurately logging all relevant information.
- Accurately process and maintain the documentation for licence agreements and renewals.

**Receptionist / Concierge Benefits**:

- 5.6 weeks annual leave
- Full training
- Development opportunities
- NEST pension plan

**Skills needed for this role**:

- Excellent communication skills both written and spoken.
- Experience and knowledge of working on a busy reception as first point of contact.
- Solid administration skills and moderate to advanced computer/internet skills.
- Experience operating a switchboard.
- A positive attitude and excellent problem-solving skills.
- Ability to work effectively in a team and independently.