People Operations Partner

2 weeks ago


London, United Kingdom CSM Full time

At CSM we are driven by a clear purpose; to Pursue Extraordinary. We exist to create a positive impact on our partners, their audiences, our industry and our people, and to look for opportunities that can inspire a better world in everything we do.

Our diversity of experience, expertise and opinions is our greatest asset, which is why we celebrate our differences. We are looking for individuals who want to put their hand up and challenge convention to create something exciting, bigger and better each and every time.

CSM is proud to share fresh perspectives and new ideas to produce work that others don’t and won’t. What we do is fast-paced, exciting and rewarding which is why we love it and why you’ll love life at CSM.

We are no ordinary People team - we are on a relentless mission to create an inspiring place to work with a stand out culture, underpinned by extraordinary People activity. We need game changers, who are able to work in a fast paced environment and prepared to get stuck in. We are still an entrepreneurial agency at our roots and whilst we are growing, we aren’t the kind of people team to sit in a remote office with the doors closed. Our people are people, they aren’t numbers.

The People Team are responsible for recruiting and retaining the best talent and keeping them happy. As part of this we want our People processes to be smooth and efficient. We want to bring someone onboard who will be the guru of People, processes and programs at CSM. This role is key to continuing our high-performance culture that is underpinned by our brand mission, as well as ambitious standards for every member of our team. This role will be the driving force behind any changes and implement improvement initiatives, ensuring that we have efficient systems and processes.

**The key responsibilities of this role include**:

- Managing the end-to-end employee lifecycle from Hire to Retire, including benefits management, payroll, all administrative aspects and all employee files and reporting documentation.
- Act as the liaison between the P&T Generalists Team, Talent Acquisition and P&T Operations Team.
- Identify areas for process improvement and automation and work on integrating these into our ways of working and/or Workday.
- Maintain the P&T Playbook, make sure that it is up-to-date and amend as and when process changes are made. Make sure that new joiners to the team know where it is kept and how to use it.
- Work alongside the Workday team to streamline our systems and ensure that we are maximising Workday functionality.

CSM is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of gender, age, disability, religion, belief, sexual orientation, marital status, or race.
CSM is made up of 1000+ people in 25+ locations who share a purpose to pursue extraordinary. It is the reason we come into work each morning, the mindset we all share, the thread through every piece of work we deliver and the story we tell when someone wonders why we do, what we do.

Each of our people are extraordinary in their own right, bringing diversity to our thinking, experience and expertise to help us produce work that our competitors don’t and wont. What we do is fast-paced, exciting and rewarding which is why we love it and why you’ll love life at CSM.

If you are someone who sees the extraordinary in the ordinary, then we would love to hear from you.



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